31,243 tickets1-100

Re: Your request # 8BCCB42925763: Pending Approval

Amy Weatheritt ¡ amy.weatheritt@t2rl.com ¡ Gorgias #223364295

closed
Opened
28 May 2026, 09:57
Closed
19 Jun 2026, 10:29
Assignee
Gelou - Returns Team
Order
2339252
returnsreturns_approvedreturns_clarificationreturns_processedtrianglchasing-no-replychannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-28 09:57:44¡ email/email
    Hi, I need to receive the confirmation in order for me to send the returns before I go away. Please could you send? Thanks Amy Amy Weatheritt Event, Brand Manager, T2RL Mobile +44 7958125104 T2RL is a flexible employer with teams in many timezones around the world. Please do not feel obligated to read or respond to emails outside of your preferred working hours. Disclaimers
  2. AGENT2026-05-29 07:07:53¡ email/helpdesk
    Hi Amy, Thank you for getting in touch — we’re sorry to hear your order didn’t meet your expectations. We sincerely apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MAIA - GARA M/M NORMAL MAIA - ZEBRA SPLASH M/M NORMAL MAIA - MENDE M/M NORMAL MAIA - MENDE SPP/M NORMAL (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 8BCCB42925763 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (Only for UK customers): United Kingdom TRIANGL RETURNS Expand Talent 42 Swan Meadow Warwick CV34 6HZ United Kingdom ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena
  3. AGENT2026-05-29 07:07:58¡ email/helpdeskINTERNAL
    2339252NA / 8BCCB42925763
  4. CUSTOMER2026-06-03 08:00:00¡ email/email
    Hi, I have shipped the return back to you. The tracking number is attached. Thank you Amy Amy Weatheritt Event, Brand Manager, T2RL Mobile +44 7958125104 T2RL is a flexible employer with teams in many timezones around the world. Please do not feel obligated to read or respond to emails outside of your preferred working hours. Disclaimers
  5. AGENT2026-06-03 15:51:50¡ email/helpdesk
    Dear Amy, Thank you for sending this through. We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please kindly list the Style Name, Sizes (top/bottom) you have sent back? Once we receive your reply, we will double check this and process your request as soon as possible. Kindest, Pearl
  6. AGENT2026-06-03 15:52:44¡ email/helpdeskINTERNAL
    2339252NA / 8BCCB42925763 / mix & match / missing MAIGARTOPM / extra NMAIZLATOPSPP 6/1/2026 2339252NA 8BCCB42925763 Amy Weatheritt NMAIZLATOPM 1 0212630601A39474 No Visible Damage 1096 6/2/2026 6/1/2026 2339252NA 8BCCB42925763 Amy Weatheritt MAIMEN2TOPSPP 1 0212630601A39474 No Visible Damage 1097 6/2/2026 6/1/2026 2339252NA 8BCCB42925763 Amy Weatheritt NMAIZLATOPSPP 1 0212630601A39474 No Visible Damage 1098 6/2/2026 6/1/2026 2339252NA 8BCCB42925763 Amy Weatheritt MAIMEN2TOPM 1 0212630601A39474 No Visible Damage 1099 6/2/2026 6/1/2026 2339252NA 8BCCB42925763 Amy Weatheritt MAIMEN2ABOTM 1 0212630601A39474 No Visible Damage 1100 6/2/2026 6/1/2026 2339252NA 8BCCB42925763 Amy Weatheritt NMAIZLAABOTM 1 0212630601A39474 No Visible Damage 1101 6/2/2026 6/1/2026 2339252NA 8BCCB42925763 Amy Weatheritt MAIMEN2ABOTM 1 0212630601A39474 No Visible Damage 1102 6/2/2026 6/1/2026 2339252NA 8BCCB42925763 Amy Weatheritt MAIGARABOTM 1 0212630601A39474 No Visible Damage 1103 6/2/2026
  7. CUSTOMER2026-06-05 07:40:22¡ email/email
    Hi, Please could you send me the full order details so that I can confirm? I can only see 6 items on my order receipt but there were 9 in total I think. Please could you send me the full item list that I ordered so I can highlight what was returned. Thank you Amy Amy Weatheritt Event, Brand Manager, T2RL Mobile +44 7958125104 T2RL is a flexible employer with teams in many timezones around the world. Please do not feel obligated to read or respond to emails outside of your preferred working hours. Disclaimers
  8. CUSTOMER2026-06-06 07:56:28¡ email/email
    Hi, Just chasing up on this. Please can you confirm? Thanks Amy Amy Weatheritt Event, Brand Manager, T2RL Mobile +44 7958125104 T2RL is a flexible employer with teams in many timezones around the world. Please do not feel obligated to read or respond to emails outside of your preferred working hours. Disclaimers
  9. CUSTOMER2026-06-08 15:49:41¡ email/email
    Hi, I am chasing this again. Please can you either process the return or send on the information I have requested. Thank you Amy Amy Weatheritt Event, Brand Manager, T2RL Mobile +44 7958125104 T2RL is a flexible employer with teams in many timezones around the world. Please do not feel obligated to read or respond to emails outside of your preferred working hours. Disclaimers
  10. AGENT2026-06-11 11:48:45¡ email/helpdesk
    Dear Amy, Thank you for reaching out. Please see the attached photo for your reference, which contains the full list of items included in your order. Kindly review it and let us know which items were returned so we can further assist you. Looking forward to hearing from you. Kindest, Gelou
  11. CUSTOMER2026-06-15 13:35:38¡ email/email
    Hi, To confirm I have returned the following items to you: 1 x MAIA - GARA Textured Scoop Bikini Set Bottom / M / Normal 1 x MAIA - GARA Textured Scoop Bikini Set Top / M / Normal 1 x MAIA - ZEBRA SPLASH Scoop Bikini Set Bottom / M / Normal 1 x MAIA - ZEBRA SPLASH Scoop Bikini Set Top / S++ / Normal 1 x MAIA - MENDE Pink Scoop Bikini Set Bottom / M / Normal 1 x MAIA - MENDE Pink Scoop Bikini Set Top / M / Normal 1 x MAIA - MENDE Pink Scoop Bikini Set Bottom / M / Normal 1 x MAIA - MENDE Pink Scoop Bikini Set Top / S++ / Normal Thank you Amy
  12. AGENT2026-06-17 09:39:35¡ email/helpdesk
    Dear Amy, Thank you for your response. We apologize for any inconvenience caused by the delay in processing your refund. We appreciate your clarification, and we're pleased to inform you that your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Elaine xx
  13. AGENT2026-06-17 09:39:44¡ email/helpdeskINTERNAL
    FP 2339252NA / 8BCCB42925763
  14. CUSTOMER2026-06-17 10:32:56¡ email/email
    Hi, That's great - thank you for your help. Thanks Amy
  15. AGENT2026-06-19 10:29:29¡ email/helpdesk
    Dear Amy, You're very welcome. I'm glad we could help. If you need anything else, please don't hesitate to get in touch. Kind regards, Gelou
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