Re: Your request # DE87322911688: Pending Approval

Dear Ellie, Thank you for getting in touch, we have received your Exchange Request #DE87322911688. We are eager to assist but unfortunately, the VINCA - COTE L TOP you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-18 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2323870NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Reena

2323870NA / DE87322911688 / AOOS VINCOT2TOPL 10

Hi Ellie, Yes, we can process a refund for the full set once we receive the return in our warehouse. After your refund is complete, you can place a new order for the item in your preferred size. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - COTE Blue Velvet Triangle Bikini Set: Top / M - Bottom / S Cheekiest (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: DE87322911688 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Pearl

RF 2323870NA / DE87322911688

Hi Ellie, Thank you for getting in touch. We've noted that you wish to just exchange the bikini top for size L. We also received your other message, but please allow us to respond in this email thread to avoid any confusion. Kindly refer and reply to this email only. We are confirming and updating your exchange request and have approved the exchange for the following items: Returning: VINCA - COTE M TOP (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: VINCA - COTE L TOP (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: DE87322911688 Please be advised that the item you need is running low in stock. With this, our only ask is to please send the original items back to us within 24 hours. Once you have posted the item through, kindly send us a copy of your return postage receipt showing the tracking number and carrier used directly to this email so we can keep an eye on your return and process your request straight away! ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

RF TO EX 2323870NA / DE87322911688 VINCOT2TOPL 7 (ETA 25/05/2026) SA APPROVED POP 24 HRS

Dear Ellie, Thanks for sending this through! We're pleased to inform you that your exchange for VINCA - COTE L TOP has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Reena

2323870NA / DE87322911688 EX PROCESSED 5/13/26 NEW ORDER #2333979NA SD 5/12/26 / TN 871729169042

5/15/2026 #2323870NA DE87322911688 ALLIE TZAFRIR VINCOT2TOPM 1 FEDEX871729169042 332530 5/18/2026