CUSTOMER2026-05-11 13:12:49· email/email
Hi,
I purchased the Silver Sparkle set in medium bottoms because the large size
was sold out. However, I noticed that the other set still has the large
bottoms available.
Would it be possible to swap my medium bottoms for a large instead?
Thank you so much for your help
---------- Forwarded message ---------
From: Triangl
Date: Sun, May 10, 2026 at 8:37 PM
Subject: [Triangl] Payment for #2331775NA has been received
To:
Order #2331775NA
Your payment for #2331775NA has been received
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Order summary
MAIA - FARO Neoprene Crop Bikini Set × 1
Top / XL / Normal
£109.00
DARA - SILVER SPARKLE Triangle Bikini Set × 1
Top / L / Normal
£99.00
Subtotal
*£208.00*
Shipping
*£18.00*
Total
*£226.00 GBP*
Customer information
Shipping address
India Lawson
6 Wilman Grove
London, England E8 3EP
United Kingdom
Billing address
India Lawson
6 Wilman Grove
London, England E8 3EP
United Kingdom
Shipping method
Express Courier (Air)
Payment method
Global-e payments
To avoid any delays for your order, please make sure that:
- The shipping address you've provided is the best place to deliver your
package.
- You will be available to sign for your order during day of delivery. We
will not be responsible for lost packages if you approve for courier to
leave the package at your doorstep.
- Please be aware that some areas may not be covered by FEDEX, packages
will be forwarded to the nearest Post Office for pick-up.
If you need to make any changes to the above information, please contact us
at orders@triangl.com within 8 hours of placing your order. We will not be
able to make any changes beyond that period.
We offer a 14 day hassle free returns period. To initiate a return or
exchange, simply login to our Returns Portal
within 14 days of receiving your parcel using the email address used to
process your order. Once your RA Number is assigned, the product must be
received back by TRIANGL within 14 days. We will then send your new
pieces(s) or you will receive a refund (product price excluding original
shipping cost).
We're excited for you to receive your new bikini(s)!
The TRIANGL Team x
AGENT2026-05-11 13:51:10· email/helpdesk
Dear India,
Thank you for your recent purchase.
While we can’t guarantee that the changes to your order #2331775NA can be done, we’ll definitely try our best. Just to confirm, please send us your preferred style/size:
Bikini name:
Top size:
Bottom size & shape:
Once we receive your confirmation, we’ll send a request to our shipper right away and email you again as soon as we have an update. Please note that changes can only be made once, so be sure these are your final picks.
Let us know if you’d like to proceed with the changes. In the meantime, we’ll place your order on hold so it doesn’t get shipped before we hear back from you.
Kindest,
Anna x
CUSTOMER2026-05-11 16:29:23· email/email
Hi Anna,
thanks for the quick response, this request is specifically for dara silver
bikini only
DARA - SILVER SPARKLE Triangle Bikini Set × 1
SIZE TOP: LARGE
SIZE BOTTOMS: LARGE
also, i have noticed my postcode provided has an error please can it be
updated tOo:
6 WILMAN GROVE
E8 3ES
AGENT2026-05-11 18:49:16· email/helpdesk
Dear India,
Thank you for your message! Trish here, stepping in while Anna is offline.
No worries at all! I completely understand how easy it is for small typos to slip through.
This is to confirm that we’ve updated your shipping information as requested. Please review the details below:
India Lawson
6 Wilman Grove
London
E8 3ES
United Kingdom
+44 7881 363435
If anything else needs to be amended, please let us know right away, as we only have a small window of time to make changes before your order ships.
Please note that updates are processed manually and won’t appear in the address summary of your Shipping Confirmation email, but rest assured, your order has been updated as promised.
Regarding your request to change the DARA - SILVER SPARKLE bottoms to Large / Cheekiest, I’ve checked our latest inventory, and unfortunately, the size is currently sold out, so we’re unable to process the change at this time.
I’m very sorry about that, especially as I understand this was your preferred size.
Please let us know how you’d like to proceed, and we’ll be happy to assist further.
Kindest,
Trish
CUSTOMER2026-05-11 19:02:47· email/email
Hi Trish,
Thanks re. Post code
The large cheekiest are available in the jara set - are the bottoms not the
same product?
AGENT2026-05-11 21:30:55· email/helpdesk
Dear India,
Thank you for reaching out, and we completely understand your preference regarding the bikini styles.
We would like to kindly clarify that the DARA - SILVER SPARKLE Triangle Bikini Set and the JARA - SILVER SPARKLE Balconette Bikini Set are two completely different sets and are sold as complete sets only. Unfortunately, we are unable to mix and match pieces between these styles.
Please let us know how you would like to proceed, and we’ll be happy to assist you further.
Kindest,
Bernadette x