CUSTOMER2026-05-04 15:07:44¡ email/email
Hi, i'm not sure if u guys got the email i just sent but i accidentally sent it from the wrong email. I am the person trying to exchange the VINCA - PORTE XXS CHEEKY BOTTOM due to not liking the fit of it. I was reading the rest of the instructions on how to and I ordered a new one because you guys said it was low on stock. i went ahead and used the shipping code to get the free shipping and will work on returning the other one when u guys get back to me. i was emailing due to the instructions saying to attach the information once i buy them!
AGENT2026-05-04 15:40:25¡ email/helpdesk
Hi Jaiden,
Thank you for getting back to us and sharing your new Order #2327219NA.
Your return for Order: #2323313NA has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
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Items Approved for Refund:
VINCA - PORTE Pink Geometric Triangle Bikini Set: Bottom / XS / Cheekiest and Top / S
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: 6806642907416
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Joanna
AGENT2026-05-04 15:40:29¡ email/helpdeskINTERNAL
RF & REPURCHASE #2323313NA 6806642907416
AGENT2026-05-09 07:03:49¡ email/helpdesk
Hi Jaiden,
Thanks so much for sending through a photo of your proof of postage.
Weâll keep an eye on your returns and process your request as soon as the warehouse lets us know theyâve arrived.
In the meantime, if thereâs anything else we can help with, just let us know.
Kindest,
Joanna
AGENT2026-05-09 07:04:05¡ email/helpdeskINTERNAL
ON-HOLD: RF & REPURCHASE #2323313NA 6806642907416
TRACKING 9500115261536127447254
AGENT2026-05-13 14:14:27¡ email/helpdeskINTERNAL
5/11/2026 #2323313NA 6806642907416 JAIDEN BIGBEE VINPOR2CBOTXS 1 USPS9500115261536127447254 331600 5/13/2026
5/11/2026 #2323313NA 6806642907416 JAIDEN BIGBEE VINPOR2TOPS 1 USPS9500115261536127447254 331601 5/13/2026