Dear Brittnee,
Your concern has been forwarded to us, and we’re very sorry to hear that the bottoms of your recent bathing suits have been snagging. We truly appreciate you taking the time to contact us and let us know about the issue.
For us to have a closer look into this, could you please provide the following information:
Order Number
Full Name on the order
Shipping or Billing Address used for the purchase
Phone Number
Bikini Style Name and Sizes
Once we receive these details, we’ll be able to further check on your concern and assist you accordingly.
We look forward to hearing from you soon!
Kindest,
Reena
Dear Brittnee,
I hope this email finds you well. We’re reaching out to follow up on our previous email regarding the bottoms of your recent bathing suits have been snagging and wanted to kindly remind you that we’re awaiting your response to proceed further.
Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you.
Thank you for your attention to this matter, and we look forward to hearing from you soon.
Kindest,
Joanna
Replies are sent through Open Doors, so they stay on the customer record.