31,919 tickets1-100

Triangl Order #2325746NA

Charly Becker · charlydbecker@icloud.com · Gorgias #222113610

closed
Opened
20 May 2026, 12:43
Closed
29 May 2026, 13:59
Assignee
Crystel - Returns Team
returnsreturns_approvedreturns_clarificationreturns_snooze_48hrstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-05-20 12:43:20· email/helpdesk
    Dear Charly, We are reaching out regarding your Refund request for order #2325746NA We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please kindly list the Style Name, Sizes (top/bottom) you have sent back? Once we receive your reply, we will double check this and process your request as soon as possible. Kindest, Crystel
  2. AGENT2026-05-20 12:43:49· email/helpdeskINTERNAL
    CLARIFICATION / #2325746NA / 318A782911124 / INCORRECT SKU IN WH 5/18/2026 #2325746NA N/A CHARLY BECKER NVINJOLABOTS 1 USPS9500114727546133171382 332756 5/19/2026 5/18/2026 #2325746NA N/A CHARLY BECKER SOFAZU2TOPS 1 USPS9500114727546133171382 332757 5/19/2026
  3. AGENT2026-05-27 13:57:55· email/helpdesk
    Dear Charly, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding the items you shipped and wanted to kindly remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Crystel
Replies are sent through Open Doors, so they stay on the customer record.