Dear Bella,
Thank you for reaching out.
We've been informed by FedEx that your parcel was delivered to their sorting location at 408 WILSHIRE BLVD SANTA MONICA, CA 90401 UNITED STATES. You may contact them on 13 26 10 and use your tracking number 990375616060 as reference for updated delivery instructions or preferred pick-up date and time.
We are terribly sorry for the confusion.
If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you.
For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently.
Replies are sent through Open Doors, so they stay on the customer record.