30,691 tickets1-100

Re: Order #2292405NA

Rebekah Ridgeway · rebekah_ridgeway@yahoo.com · Gorgias #214164007

closed
Opened
29 Mar 2026, 11:13
Closed
5 Apr 2026, 01:04
Assignee
Jetz - Returns Team
returnsreturns_approvedreturns_clarificationtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-03-29 11:13:15· email/helpdesk
    Dear Rebekah, We have received your Exchange Request for Order #2292405NA. We are sorry to hear the bikini wasn't right for you. Upon checking, your request was to exchange your POPPY - TUTTI FRUTTI Bottom however, the requested items is top. To proceed with your request, please confirm the Style Name + Top & Bottom Sizes + Bottom Shape (if applicable) you wish to exchange for at the same price as your original order, and we will confirm availability. We will send instructions on how to return as well as your RA Code once we have the complete details of your exchange request. Kindest, Ja
  2. AGENT2026-03-29 11:13:35· email/helpdeskINTERNAL
    2292405NA / B536C72879688 - clarify ex item
  3. CUSTOMER2026-04-02 21:30:13· email/email
    I just want to exchange the bottoms for an xs bottoms
  4. AGENT2026-04-05 01:04:04· email/helpdesk
    Hi Rebekah, We are confirming your exchange request and have approved the exchange for the following items: Returning: POPPY - TUTTI FRUTTI Bottom S Cheeky (Send back your Bottoms only, please include your bag/pouch in original plastic packaging.) Exchanging For: POPPY - TUTTI FRUTTI Bottom XS Cheeky (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: B536C72879688 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Jetz
  5. AGENT2026-04-05 01:04:05· email/helpdeskINTERNAL
    EX 2292405NA / B536C72879688 STATUTBBOTXS 256 APPROVED 4/5/2026
Replies are sent through Open Doors, so they stay on the customer record.