Re: Shipping address change

Hi Reed, Thank you for your recent purchase! I’m really sorry for the mix-up with the address for your Order #2305224NA. I completely understand how that can happen! In some cases, browser auto-fill settings can override the details entered at checkout, which may cause the shipping address to default to the billing address. No worries at all, though! I’d be happy to help get this corrected for you! If the new address is within the same state and country, kindly supply us with your shipping information in the format below. RECIPIENT'S NAME: COMPANY/BUSINESS NAME (if applicable): STREET line 1 (House/Street # or name, Bldg, etc): STREET line 2 (Apt/Unit #, or Floor, etc/ if applicable): CITY: New York STATE: United States COUNTRY: ZIP: PHONE: If not, would you like us to cancel your order instead? Once canceled, you will soon receive a full refund, and you can then place a new order with your preferred address. Please confirm how you wish to proceed. Your order will be put on hold in the meantime to prevent it from getting shipped. Kindest, Trish

Dear Reed, We’ve processed the cancellation of your order as requested, and a full refund has been issued to your original payment method. Your refund transaction ID is 22265411. Please allow 5–7 business days for the funds to appear in your account, depending on your card provider. We hope to have the chance to serve you again in the future. If you have any further questions, feel free to reach out anytime. We’ll be glad to assist. For follow-ups, please include all of your questions in one email so we can handle everything efficiently. Kindest, Valerie