4,798 tickets1-100

Re: Order# 2301385NA

Kim Bonanni · kimmyed@aol.com · Gorgias #213838932

closed
Opened
26 Mar 2026, 19:16
Closed
27 Mar 2026, 04:04
Assignee
Katrina - Orders
or_oos (notice)or_size changeorderstrianglchannel-email

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  1. CUSTOMER2026-03-26 19:16:09· email/email
    I just placed this order, I accidentally ordered the xs top instead of the small. Can you please let me know if you can change it asap! It is a gift for my daughter in law. Thank you in advance for your help! Kim Bonanni
  2. CUSTOMER2026-03-26 19:26:01· email/email
    The order # 2301385NA
  3. AGENT2026-03-26 20:56:43· email/helpdesk
    Hi Kim, Thank you for your recent purchase! As much as we'd love to, we have received many orders for the VINCA - FITZ Triangle Bikini Bottoms in M (Cheeky) and have since run out of stock. We're in the process of securing more but the ETA for this style is still to be determined. We might have an ETA within the next 2 - 3 days. Are you willing to wait for an update from us then? Please let us know. Alternatively, if you need a bikini urgently, you can select 3 choices for replacement styles within the same price range from our website. We will check the availability and then get back to you so you can make the final choice for a replacement. We await your reply! Kindest, Katrina x
  4. CUSTOMER2026-03-27 02:11:15· email/email
    Hi Katrina, Thank you so much for letting me know. How about the Vinca Ebony Black. Small top, Medium bottoms. I really appreciate your help.😊 Kim Bonanni
  5. AGENT2026-03-27 04:04:22· email/helpdesk
    Hi Kim, Thank you for getting back to us with your preference. It's Katrina from Triangl's Orders team again with an update for you about your order #2301385NA. We removed your original order from our system but please do not panic! We created a new one with your preferences. Your new order number is #2301744NA and it is for the following: VINCA - EBONY BLACK Triangle Bikini Set 1 x Top / S / Normal 1 x Bottom / M / Cheeky Take note that the change will be manually processed so our system will not be able to capture it in the summary of the Shipping Confirmation email that will be sent to you. Do not panic though! Your order has been updated – as promised! – just as you requested. A Shipping Confirmation email will be sent to you with your order's tracking information as soon as it's shipped. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. May you have a great day and wishing your daughter in law a lovely birthday! :) Kindest, Katrina x
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