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Conversation with Customer #510466364

Unknown · Gorgias #215308582

closed
Opened
6 Apr 2026, 04:49
Closed
6 Apr 2026, 04:49
Assignee
Ai Agent Bot
trianglai_answeredai_closesender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-06 04:49:23· chat/gorgias_chat
    I want to exchange but I only want to exchange the top, not the bottoms. Is that allowed?
  2. AI_AGENT2026-04-06 04:49:41· chat/api
    Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help. You can absolutely exchange just the piece you'd like to swap — for example, the top only — without needing to return the bottoms. For exchanges involving the same style but a different size or fit, you can return either one piece or the full set, whichever works best for you. You can start your exchange here: [https://triangl.com/a/returns](https://triangl.com/a/returns) Happy to help with sizing or choosing the right fit if needed 💛
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