3,451 tickets1-100

Conversation with krisg773@yahoo.com

Unknown · krisg773@yahoo.com · Gorgias #218519794

closed
Opened
27 Apr 2026, 00:35
Closed
27 Apr 2026, 07:48
Assignee
Ja - Returns Team
returnsreturns_follow-uptrianglai_answeredai_handoverai_next_genai_processingchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-27 00:35:16· chat/gorgias_chat
    I’m trying to initiate a return (delivered 4/14/2026) and put in the correct order number and email, and it’s not found. I need you to locate it.
  2. AI_AGENT2026-04-27 00:35:25· chat/api
    Hi there! Thanks for reaching out to TRIANGL Support. I’m sorry to hear about this, let me see how we can help. I’ll pass this over to our team so they can help you directly, they’ll join shortly. Please leave your email address here. In chat, the expected wait time is 1 minute.
  3. AGENT2026-04-27 00:36:00· chat/helpdesk
    Hi! I’m Anna, and I’ll be helping you from here.
  4. AGENT2026-04-27 00:36:13· chat/helpdesk
    To assist you further, may I have the order number, full name, and email used upon purchase?
  5. CUSTOMER2026-04-27 00:37:10· chat/gorgias_chat
    Hi Anna, my daughter Miriam ordered a bikini from triangl and it didn’t fit. We’re trying to get it returned before the deadline and Triangl is unable to locate the order.
  6. CUSTOMER2026-04-27 00:38:43· chat/gorgias_chat
    The full name is Miriam Hale, email is miriam.hale1315@gmail.com, order number is 519782150260. It was to the United States.
  7. AGENT2026-04-27 00:39:00· chat/helpdesk
    Thanks! One moment, please.
  8. AGENT2026-04-27 00:39:42· chat/helpdesk
    Thank you for waiting!
  9. AGENT2026-04-27 00:39:52· chat/helpdesk
    The order number is #2308301NA.
  10. AGENT2026-04-27 00:40:05· chat/helpdesk
    I will forward the request to our Returns Team for further assistance.
  11. AGENT2026-04-27 00:40:24· chat/helpdesk
    Please inform your daughter to expect their email within 24 hours.
  12. AGENT2026-04-27 00:43:58· chat/helpdesk
    Sorry, are you still there?
  13. CUSTOMER2026-04-27 00:44:08· chat/gorgias_chat
    Yes!
  14. CUSTOMER2026-04-27 00:44:22· chat/gorgias_chat
    I tried to send some messages and it wouldn’t delivet
  15. CUSTOMER2026-04-27 00:44:33· chat/gorgias_chat
    Deliver
  16. AGENT2026-04-27 00:44:41· chat/helpdesk
    Sorry to hear that.
  17. AGENT2026-04-27 00:44:44· chat/helpdesk
    You can try now.
  18. CUSTOMER2026-04-27 00:45:01· chat/gorgias_chat
    How long does she have until the return deadline?
  19. AGENT2026-04-27 00:45:28· chat/helpdesk
    As long as the request was made within 14 days of receipt of items.
  20. AGENT2026-04-27 00:48:00· chat/helpdesk
    Checking in to see if we're still connected?
  21. CUSTOMER2026-04-27 00:50:30· chat/gorgias_chat
    Trying again
  22. AGENT2026-04-27 00:51:22· chat/helpdesk
    Sorry, I didn't receive your previous message.
  23. AGENT2026-04-27 00:54:53· chat/helpdesk
    It seems like we're no longer connected. I’ll end this chat now, but you're welcome to message us anytime if you need further assistance. Thank you, and have a lovely day! xx
  24. AGENT2026-04-27 00:55:16· chat/helpdeskINTERNAL
    Hi, RT! For your assistance, please. Thank you! x #2308301NA return request
  25. AGENT2026-04-27 07:46:51· chat/helpdeskINTERNAL
    RT: https://triangl.gorgias.com/app/ticket/218519629
Replies are sent through Open Doors, so they stay on the customer record.