30,691 tickets1-100

Conversation with krisg773@yahoo.com

Unknown 路 krisg773@yahoo.com 路 Gorgias #218519794

closed
Opened
27 Apr 2026, 00:35
Closed
27 Apr 2026, 07:48
Assignee
Ja - Returns Team
returnsreturns_follow-uptrianglai_answeredai_handoverai_next_genai_processingchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-27 00:35:16路 chat/gorgias_chat
    I鈥檓 trying to initiate a return (delivered 4/14/2026) and put in the correct order number and email, and it鈥檚 not found. I need you to locate it.
  2. AI_AGENT2026-04-27 00:35:25路 chat/api
    Hi there! Thanks for reaching out to TRIANGL Support. I鈥檓 sorry to hear about this, let me see how we can help. I鈥檒l pass this over to our team so they can help you directly, they鈥檒l join shortly. Please leave your email address here. In chat, the expected wait time is 1 minute.
  3. AGENT2026-04-27 00:36:00路 chat/helpdesk
    Hi! I鈥檓 Anna, and I鈥檒l be helping you from here.
  4. AGENT2026-04-27 00:36:13路 chat/helpdesk
    To assist you further, may I have the order number, full name, and email used upon purchase?
  5. CUSTOMER2026-04-27 00:37:10路 chat/gorgias_chat
    Hi Anna, my daughter Miriam ordered a bikini from triangl and it didn鈥檛 fit. We鈥檙e trying to get it returned before the deadline and Triangl is unable to locate the order.
  6. CUSTOMER2026-04-27 00:38:43路 chat/gorgias_chat
    The full name is Miriam Hale, email is miriam.hale1315@gmail.com, order number is 519782150260. It was to the United States.
  7. AGENT2026-04-27 00:39:00路 chat/helpdesk
    Thanks! One moment, please.
  8. AGENT2026-04-27 00:39:42路 chat/helpdesk
    Thank you for waiting!
  9. AGENT2026-04-27 00:39:52路 chat/helpdesk
    The order number is #2308301NA.
  10. AGENT2026-04-27 00:40:05路 chat/helpdesk
    I will forward the request to our Returns Team for further assistance.
  11. AGENT2026-04-27 00:40:24路 chat/helpdesk
    Please inform your daughter to expect their email within 24 hours.
  12. AGENT2026-04-27 00:43:58路 chat/helpdesk
    Sorry, are you still there?
  13. CUSTOMER2026-04-27 00:44:08路 chat/gorgias_chat
    Yes!
  14. CUSTOMER2026-04-27 00:44:22路 chat/gorgias_chat
    I tried to send some messages and it wouldn鈥檛 delivet
  15. CUSTOMER2026-04-27 00:44:33路 chat/gorgias_chat
    Deliver
  16. AGENT2026-04-27 00:44:41路 chat/helpdesk
    Sorry to hear that.
  17. AGENT2026-04-27 00:44:44路 chat/helpdesk
    You can try now.
  18. CUSTOMER2026-04-27 00:45:01路 chat/gorgias_chat
    How long does she have until the return deadline?
  19. AGENT2026-04-27 00:45:28路 chat/helpdesk
    As long as the request was made within 14 days of receipt of items.
  20. AGENT2026-04-27 00:48:00路 chat/helpdesk
    Checking in to see if we're still connected?
  21. CUSTOMER2026-04-27 00:50:30路 chat/gorgias_chat
    Trying again
  22. AGENT2026-04-27 00:51:22路 chat/helpdesk
    Sorry, I didn't receive your previous message.
  23. AGENT2026-04-27 00:54:53路 chat/helpdesk
    It seems like we're no longer connected. I鈥檒l end this chat now, but you're welcome to message us anytime if you need further assistance. Thank you, and have a lovely day! xx
  24. AGENT2026-04-27 00:55:16路 chat/helpdeskINTERNAL
    Hi, RT! For your assistance, please. Thank you! x #2308301NA return request
  25. AGENT2026-04-27 07:46:51路 chat/helpdeskINTERNAL
    RT: https://triangl.gorgias.com/app/ticket/218519629
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