9,381 tickets1-100

Exchange or Return

Aline Yaghjian · aliney11@icloud.com · Gorgias #215293571

closed
Opened
5 Apr 2026, 21:38
Closed
5 Apr 2026, 21:56
Assignee
Kelly - Customer Care
customer caretrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-05 21:38:17· email/email
    Hi! I want to buy my friend a bikini as a gift but im not sure if she will like it or want to exchange sizes. I see that your return policy is 14 days. Is it the same for exchanging? Please let me know. Thank you.
  2. AGENT2026-04-05 21:56:21· email/helpdesk
    Hi there, Aline Thanks for reaching out. So sweet of you. And yes, that's both for exchanges and refunds. We have a 14-day return policy, which means you have up to 14 days after receiving your item to request for a refund or exchange. You may check all details in here: https://triangl.com/a/returns We hope this helps and should you need further assistance, please email us back or jump into our Live Chat online. Kindest, Kelly xx
Replies are sent through Open Doors, so they stay on the customer record.