You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
start-return-or-exchange
Firstname:
Molly
Lastname:
Thompson
Email:
molly.thompson1709@gmail.com
Phone:
9196002318
Ordernumber:
Body:
I have had my bikini since last summer and the bottoms
are pilling I would like an exchange
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AGENT2026-04-22 03:58:42· email/helpdesk
Hi Molly,
We’re very sorry to hear about the issue with your bikini, and we appreciate you bringing this to our attention. We’d be happy to look into your concern further.
To proceed, may we kindly ask that you send us a separate email using the same email address you used when placing your order. Please include the following in the email subject line:
In relation to ticket 217647423.
Once received, our team will review the details and assist you accordingly. We look forward to hearing from you soon.
Kindest,
Joanna
Replies are sent through Open Doors, so they stay on the customer record.