30,691 tickets1-100

Re: Hi I am trying to ship in my exchange and want to confirm the adress is correct?, hi I am shipping m ...

Jordan Saykouman 路 jordansaykouman@gmail.com 路 Gorgias #218670219

closed
Opened
27 Apr 2026, 19:30
Closed
27 Apr 2026, 19:49
Assignee
Unassigned
customer carerettrianglai_answeredai_handoverai_processingchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-27 19:30:52路 chat/gorgias_chat
    Hi I am trying to ship in my exchange and want to confirm the adress is correct?
  2. AI_AGENT2026-04-27 19:31:10路 chat/api
    Hi! Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. The waiting time for a response in chat is typically 1 minute.
  3. AGENT2026-04-27 19:32:22路 chat/helpdesk
    Hi there! I鈥檓 Janis, and I鈥檒l be helping you from here.
  4. CUSTOMER2026-04-27 19:33:06路 chat/gorgias_chat
    hi I am shipping my exchange out and was given an address and wanted to confirm it鈥檚 correct because usps changed it
  5. CUSTOMER2026-04-27 19:33:29路 chat/gorgias_chat
    United States (Only for North & Central America, except Canada) TRIANGL RETURNS C/O Web To Door Corp 16593 E 14th St San Leandro, CA 94578 USA
  6. CUSTOMER2026-04-27 19:33:40路 chat/gorgias_chat
    this is the adress from triangl email ^
  7. AGENT2026-04-27 19:33:55路 chat/helpdesk
    May I know the order number, RA code, and your email address, please?
  8. CUSTOMER2026-04-27 19:34:05路 chat/gorgias_chat
    16593 E 14TH ST ASHLAND, CA, 94578-2307
  9. CUSTOMER2026-04-27 19:34:13路 chat/gorgias_chat
    and this is what usps put in ^
  10. CUSTOMER2026-04-27 19:35:20路 chat/gorgias_chat
    Order #2316983NA email jordansaykouman@gmail.com Return Authorization (RA) Number: #B1BAB12900651
  11. AGENT2026-04-27 19:37:18路 chat/helpdesk
    Thanks. Please hold on.
  12. CUSTOMER2026-04-27 19:38:10路 chat/gorgias_chat
    kk
  13. AGENT2026-04-27 19:39:17路 chat/helpdesk
    Thanks for waiting. Yes, that's for the US return warehouse address.
  14. CUSTOMER2026-04-27 19:39:49路 chat/gorgias_chat
    kk
  15. AGENT2026-04-27 19:41:46路 chat/helpdesk
    Would there be anything else I can assist you with?
  16. CUSTOMER2026-04-27 19:43:35路 chat/gorgias_chat
    So i ship it and they will automatically ship me the new size when they receive it?
  17. AGENT2026-04-27 19:44:24路 chat/helpdesk
    Yes.
  18. AGENT2026-04-27 19:46:33路 chat/helpdesk
    Will there be anything else I can assist you with?
  19. AGENT2026-04-27 19:49:53路 chat/helpdesk
    It seems like you're already set! Thank you for chatting. Please feel free to chat with us again anytime! Have a lovely day! xx
Replies are sent through Open Doors, so they stay on the customer record.