CUSTOMER2026-04-15 01:37:09Ā· email/email
Hi!
I would like to exchange for a medium top and medium bottom. Please let me know the next steps, this was just delivered today
Thank you
AGENT2026-04-15 12:03:29Ā· email/helpdesk
Hi Courtney,
Thank you for getting in touch.
We are confirming your exchange request and have approved the exchange for the following items:
Returning: MAIA - MENDE Pink Scoop Bikini Set: Top / S++ / Bottom / S / Normal
(Send back the full set, please include your bag/pouch in original plastic packaging.)
Exchanging For: MAIA - MENDE Pink Scoop Bikini Set: Top / M / Bottom / M / Normal
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: 2312208NAEX
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Kiara
AGENT2026-04-15 12:03:35Ā· email/helpdeskINTERNAL
2312208NA / 2312208NAEX
MAIMEN2ABOTM 49 / MAIMEN2TOPM 94
CUSTOMER2026-04-17 12:15:34Ā· email/email
What do you mean "Dispatch Note" is that just your approval email for
the exchange?
AGENT2026-04-19 20:26:42Ā· email/helpdesk
Hi Courtney,
The Dispatch Note refers to the document that came with your order. It is specifically issued for your order and includes the order details, such as the items purchased, the quantity of each item, the shipping address, and the order reference number.
Iāve attached a copy that you can print, fill out, and include with your return package.
AGENT2026-04-19 20:28:11Ā· email/helpdesk
Hi Courtney,
Kindly disregard our previous email and refer to this one instead.
The Dispatch Note refers to the document that came with your order. It is specifically issued for your order and includes the order details, such as the items purchased, the quantity of each item, the shipping address, and the order reference number.
Iāve attached a copy that you can print, fill out, and include with your return package.
Once you have shipped out your items, please send us a snapshot of your return postage receipt, showing the tracking number and courier used, so we can monitor the status of your parcel.
If we can be of any additional help, please do not hesitate to reach out to usāwe're always happy to help!
Kindest,
Nikka
AGENT2026-04-29 14:27:01Ā· email/helpdeskINTERNAL
2312208NA / 2312208NAEX
EX PROCESSED April 29, 2026
NEW ORDER 2324129NA
4/28/2026 #2312208NA 2312208NAEX COURTNEY EPPS MAIMEN2ABOTS 1 UPS1Z0H94350308311497 328488 4/29/2026
4/28/2026 #2312208NA 2312208NAEX COURTNEY EPPS MAIMEN2TOPSPP 1 UPS1Z0H94350308311497 328489 4/29/2026