Re: Order #2302434NA

Dear Laura, We have received your Refund Request for Order Number #2302434NA Sadly, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom and bag/pouch) must be sent back. Can you please confirm if you will be returning the full set for a refund? Kindest, Lynn

#2302434NA 8E227B2885142 / Clarif RF Items

Hi Laura, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MAIA - ALINA Pink Crochet Scoop Bikini Set: S / XS Normal (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 8E227B2885142 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Pearl

RF 2302434NA / 8E227B2885142

Hi Laura, Thank you for reaching out to us. Please be advised that we do not provide return labels as we do not offer free returns and we are unable to refund initial shipping charges for goods returned. We suggest using regular post as opposed to commercial couriers like Fedex or DHL as they can be costly. To save on shipping, you may go to your local post and have it shipped as a regular post (just keep the receipt for future reference). For the dispatch note, it was included with the bikini you purchased. In case you didn't receive it, I've attached a copy to this email just below the Triangl logo. Should you require further assistance, don't hesitate to reach out. Kindest, Ja