Re: Order no. 2313055NA

Hi Olivia, Thank you for reaching out to us. Our Refund & Exchange Policy allows returns or exchanges within 14 days from the receipt of your shipment. Upon review, we see that your order was delivered on 4/13/26, and your request was sent on 4/29/26, which is outside of this timeframe. However, we’d love to assist you and are happy to make an exception in this case. We’d highly recommend an exchange (of the same price as your original order), as it allows you to find another item you love. If you’re interested, kindly send us the style name and the sizes you want for both the top and bottom (including the bottom shape, if applicable). Please let us know if you’d prefer an exchange or a refund, and we’ll guide you through the next steps. You can also find more details on our Returns Policy here: https://triangl.com/a/returns https://triangl.com/pages/frequently-asked-questions Looking forward to your response! Let us know how you'd like to proceed, and we’ll take care of the rest. Kindest regards, Kim xx

Pending Approval / 2313055NA / 6E95852904449 / 16 days

Hi Olivia, Thank you for your response. When exchanging, you will have to cover the cost of shipping back the items to us. No worries, we will ship back the exchange free of charge. Hope this helps and we look forward to hearing how you would like to proceed! Kindest, Kiara xx

Hi Olivia, Thank you for getting back to us. We've noted that you wish to exchange for VINCA - COTE BLUE bikini. To proceed with your request, please confirm the specific Top & Bottom Sizes + Bottom Shape (cheeky or cheekiest) you wish to exchange for and we will confirm availability. We will send instructions on how to return as well as your RA Code once we have the complete details of your exchange request. Kindest, Reena

Dear Olivia, Thank you for your message and for sending in your exchange details. We are eager to assist but unfortunately, the style (VINCA - COTE Bottom S Cheekiest) you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. While VINCA - COTE Top S is available. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-17 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2313055NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Denise xx

2313055NA AOOS: VINCOT2TOPS 91 VINCOT2CBOTS 14

Hi Olivia, Thank you for getting in touch. Return shipping costs can vary depending on your location and the service you choose. We generally recommend using your local postal service and sending the package via regular post, as this is typically more cost-effective than using commercial couriers like FedEx or DHL. Please note that Triangl does not provide return shipping labels, and the cost of returning items is not covered or reimbursed by us. For the most accurate pricing, we suggest checking directly with your local post office. For more information, you can also visit our returns and exchanges FAQ page here: https://triangl.com/pages/returns-and-exchanges-faqs We will send instructions on how to return as well as your RA Code once we have the complete details of your exchange request. If you have any other questions, feel free to let us know—we’re happy to help! Kindest, Reena

Hi Olivia, Thank you for getting back to us and placing your new order. Your return for Order #2313055NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: DARA - PETALI S/S CHEEKIEST (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 6E95852904449 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (Only for UK customers): United Kingdom TRIANGL RETURNS Expand Talent 42 Swan Meadow Warwick CV34 6HZ United Kingdom ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

2313055NA / 6E95852904449

5/7/2026 2313055NA 6E95852904449 Olivia McNab SIDPETCBOTS 1 021269470178CF91 No Visible Damage 715 5/11/2026 5/7/2026 2313055NA 6E95852904449 Olivia McNab DARPETTOPS 1 021269470178CF91 No Visible Damage 716 5/11/2026