CUSTOMER2026-04-06 01:31:31Ā· email/email
Hello-
I just tried to do a return for an item but got an error message on the
website. I would like to exchange both the top and bottoms for the Vinca
Loko and the Mica Porte. The number is
2297521NA. The return is due Tuesday so any help would be appreciated. The
reason for return is to small
AGENT2026-04-07 07:20:01Ā· email/helpdesk
Hi Michaela,
Thank you for reaching out, we are here to help.
Just let us know the style name and the sizes you need for both the top and bottom (including the bottom shape, if applicable), and weāll guide you through the exchange process.
Kindest regards,
Dy
AGENT2026-04-07 07:20:24Ā· email/helpdeskINTERNAL
PENDING APPROVAL 2297521NA / B867742887127
CUSTOMER2026-04-08 00:11:10Ā· email/email
I want to make a return not an exhange
AGENT2026-04-09 07:56:38Ā· email/helpdesk
Hi Michaela,
Thank you for confirming your return request ā weāre sorry to hear your order didnāt meet your expectations.
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
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Items Approved for Refund:
VINCA - LOKO Sparkle Triangle Bikini Set - XXS / XXS Cheeky
MICA - PORTE Pink Geometric Crop Bikini Set - XXS / XXS Cheeky
(Send the full sets and bags/pouches in their original plastic packaging.)
Return Authorization (RA) Number: B867742887127
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Kim xx
AGENT2026-04-09 07:56:49Ā· email/helpdeskINTERNAL
RF: 2297521NA / B867742887127