31,919 tickets1-100

Re: Your Exchange request # 8809F22903041: Approved

Tamara Derouen 路 lindsderouen@gmail.com 路 Gorgias #219029767

closed
Opened
29 Apr 2026, 20:59
Closed
2 May 2026, 11:55
Assignee
Reena - Returns Team
returnsreturns_approvedreturns_fp on-holdreturns_follow-upreturns_processedtrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-29 20:59:29路 email/email
    Hi there, I am attaching proof of postage below. I was curious how the exchange works, do you wait until you receive my item before sending the exchange? Thanks in advance!
  2. CUSTOMER2026-04-29 21:00:20路 email/email
    Please see my proof of return below.
  3. AGENT2026-04-29 22:01:51路 email/helpdesk
    Dear Tamara, Thank you for sending this through! Your proof of return has been noted, and we鈥檒l process your exchange as soon as your tracking status is in transit. You鈥檒l receive a confirmation email once your request has been processed. In the meantime, if you need any further assistance, please don鈥檛 hesitate to reach out. Thank you, and have a wonderful day! Kindest, Joan xx
  4. AGENT2026-04-29 22:02:03路 email/helpdeskINTERNAL
    ON-HOLD: TRACKING UPDATE | EX #2318607NA / 8809F22903041 SD 4/29/2026 TN 1ZA877200340646036 Pickup
  5. AGENT2026-05-02 11:55:05路 email/helpdesk
    Dear Tamara, Hope this email finds you well! We're pleased to inform you that your exchange for MAIA - ALINA S++ TOP has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out鈥攚e鈥檙e happy to help! Kindest, Reena
  6. AGENT2026-05-02 11:55:07路 email/helpdeskINTERNAL
    2318607NA / 8809F22903041 EX PROCESSED 5/2/26 NEW ORDER #2325874NA TN IN TRANSIT https://prnt.sc/1_KHfs4oe6-v
  7. AGENT2026-05-11 09:56:15路 email/helpdeskINTERNAL
    WH 5/6/2026 #2318607NA N/A LINDSEY DEROUEN NMAIALITOPSP 1 UPS1ZA877200340646036 330456 5/11/2026
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