5,141 tickets1-100

Re: cancel my order

Lucy Land · lucy.c.land@gmail.com · Gorgias #217837767

closed
Opened
22 Apr 2026, 04:19
Closed
22 Apr 2026, 05:03
Assignee
Katrina - Orders
or_cancellationor_size changeorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-22 04:19:25· email/email
    I ordered the wrong size! can you please cancel and will i get a refund?
  2. AGENT2026-04-22 04:43:29· email/helpdesk
    Hi Lucy, Thank you for reaching out to us! I'm Katrina and I will be assisting you. We're sad that you wish to cancel your recent purchase. We would like to be able to help you in any way so you can enjoy your TRIANGL goodies. We can try to change sizes if you wish! :) Please fill in the details using the format below: VINCA - COTE Blue Velvet Triangle Bikini Set | Top size: | Bottoms size: | Bottoms shape/coverage: (if applicable) Please note that your recent order #2319676NA will be placed on hold until we receive a reply from you. Let us know how we can help you. We await your reply! Kindest, Katrina x
  3. CUSTOMER2026-04-22 04:44:22· email/email
    Hi! Thanks for getting back to me. I would like to just completely cancel this order if that's OK I already ordered a new size
  4. AGENT2026-04-22 05:03:47· email/helpdesk
    Dear Lucy, Thank you for your recent purchase. We understand you wish to cancel your Order #2319676NA. The request has been passed to our shipper, and once approved we’ll proceed with the cancellation and issue a full refund. You should see the funds back in your account within 3–7 business days, depending on your card provider. You’ll also receive a Refund Notification email once your refund has been processed. Please note that processing times vary by credit card company. If you have any other questions or concerns about your order, please reach out to us anytime and we’ll be happy to assist. For follow-ups, we kindly ask that you include all of your questions in one email so we can address them efficiently. Kindest, Katrina x
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