Elizabeth Castilla · ec1232007@gmail.com · Gorgias #215099970
closed
Opened
3 Apr 2026, 19:00
Closed
3 Apr 2026, 21:59
Assignee
Joan C. - Returns Team
returnstrianglpotential legalchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-04-03 19:00:43· email/email
Hello,
I sent a request for a return for Order Number 2285963NA (Request #
C434342881200) on March 28th, 2026. I received an email on March 31st, 2026
asking for confirmation that I will be returning the full set (top, bottom
and bag/pouch). I responded with yes I will be returning all items full
set, top, bottom and bag/pouch in original packaging and in the same
condition as it was received. It has been over 72 hours since I have
received this message and still have not gotten a response back. I have
sent 2 follow up emails, one on April 1st, 2026, and one today April 3rd,
2026. I am prepared to send all items back immediately. I am expecting a
resolution to this issue as soon as possible.
Thank you for your assistance in this matter.