7,347 tickets1-100

How do I pick the right size?

Unknown · Gorgias #234055709

closed
Opened
5 Aug 2026, 21:03
Closed
5 Aug 2026, 21:28
Assignee
Unassigned
customer caresiztrianglai_handoversender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-08-05 21:03:47· chat/gorgias_chat
    > How do I pick the right size? You can find general sizing information on our Size Guide here For a more tailored size recommendation based on your measurements, our team is happy to help — just say 'I need sizing help' and we'll guide you through it. > I need sizing help
  2. AGENT2026-08-05 21:04:18· chat/helpdesk
    Hi there! I’m Kelly, and I'll be helping you today. :)
  3. AGENT2026-08-05 21:04:24· chat/helpdesk
    Which style you are looking at, please?
  4. AGENT2026-08-05 21:05:28· chat/helpdesk
    Fab style! To further help you with sizing, do you have access to a cloth tape measure?
  5. AGENT2026-08-05 21:06:48· chat/helpdesk
    Can you measure your bust and underbust sizes in cm, please? Bust : wrap the measuring tape around the most protruding part of the bust. Underbust : allow the tape to slide where the band of the bra normally sits.
  6. CUSTOMER2026-08-05 21:06:58· chat/gorgias_chat
    Hi Kelly, Im a bit stuck on sizing for the top of this bikini, my underbust was 70 and over bust was 82. However Im worried it wont have enough coverage. Could you possibly tell me what distance this is here where I have marked the arrows. I just want to double check it covers everything
  7. AGENT2026-08-05 21:07:56· chat/helpdesk
    Okay. Hang on.
  8. CUSTOMER2026-08-05 21:08:28· chat/gorgias_chat
    Thank you! :)
  9. AGENT2026-08-05 21:11:12· chat/helpdesk
    I appreciate the patience. Your measurements, fall an XS top. The central front height for XS is 9cm and S is for 10 cm. They only differ for about 1 cm.
  10. CUSTOMER2026-08-05 21:11:53· chat/gorgias_chat
    Pefect, would you happed to know what the S+ is? does that section get wider on it
  11. AGENT2026-08-05 21:14:17· chat/helpdesk
    Central front height for S+ top is 11 cm.
  12. AGENT2026-08-05 21:15:37· chat/helpdesk
    Do you need help with bottom sizing?
  13. AGENT2026-08-05 21:17:05· chat/helpdesk
    Checking up on how things are going.
  14. AGENT2026-08-05 21:18:42· chat/helpdesk
    Dropping in to check if you are still connected?
  15. CUSTOMER2026-08-05 21:19:02· chat/gorgias_chat
    Amazing, thank you! Thats so helpful, ill have to measure that section of the top
  16. CUSTOMER2026-08-05 21:19:43· chat/gorgias_chat
    Bottoms I did get a little confused on where to measure since there wasnt directions like the top section
  17. CUSTOMER2026-08-05 21:21:08· chat/gorgias_chat
    I think around the widest part of my hips/bottom was 89.5cm
  18. AGENT2026-08-05 21:22:11· chat/helpdesk
    For bottoms, can you measure your waist, lower waist and hips sizes in cm, please? Waist : your natural waistline, which is located above your belly button and below your rib cage. Lower waist : please measure the area 3 inches below the belly button that is on the hip bones. Hips : please measure the most protruding part of the bum, including the widest part of hips.
  19. CUSTOMER2026-08-05 21:23:19· chat/gorgias_chat
    Thank you! I'll remeasure when I get home
  20. AGENT2026-08-05 21:26:08· chat/helpdesk
    I see. In the meantime, is there anything else that I can help you with?
  21. AGENT2026-08-05 21:28:18· chat/helpdesk
    It seems that you are all set. I’ll be closing out the chat momentarily. Please reach out should you need any further assistance. xx
Replies are sent through Open Doors, so they stay on the customer record.