TRIANGL Help Desk
Unidentified agent
Views
Open
1284
Unassigned
945
Snoozed
0
Closed
48714
All tickets
49998
Tags
channel-email
31919
triangl
30691
returns
17834
channel-chat
11964
source-zendesk
9557
customer care
9405
sender-anonymous
7384
sender-internal
7182
orders
5141
channel-api
3634
vip
3490
ai_answered
3451
returns_approved
3138
returns_clarification
2501
533 tickets
1-100
Limor Rapoport
27d
Re: Why i cant purchase now, Its not letting me go ahead ...
Chat
ord
or_size change
mlabate@lakeheadu.ca
29d
Conversation with mlabate@lakeheadu.ca
Chat
customer care
ord
Caroline Turner
10 Aug 26
Re: so i ordered a swimsuit but it has not been delivered. so now fedex is saying its being returned. , ...
Chat
ord
or_rts
Amelia Lee
4 Aug 26
Re: My package has remained in holding for multiple days because it says that the importer hasn’t provid ...
Chat
ord
or_pending concerns
taylor petro
3 Aug 26
#2394163NA Shipping update
Email
ord
or_delayed delivery
Jeremy Poggi
3 Aug 26
Conversation with Jeremy Poggi
Chat
customer care
ord
Lauren Blaes
29 Jul 26
Re: Conversation with Lauren Blaes
Chat
ord
or_delayed delivery
Carolina Simon
29 Jul 26
Re: Conversation with Carolina Simon
Chat
ord
or_oos (notice)
Jackie Parrish
24 Jul 26
Conversation with Jackie Parrish
Chat
ord
or_size change
Brittany Martin
23 Jul 26
Conversation with Brittany Martin
Other
ord
orders
Elizabeth Alexander
21 Jul 26
Conversation with Elizabeth Alexander
Chat
ord
or_how to order
Corey Huggins
21 Jul 26
Re: Conversation with Corey Huggins
Chat
ord
or_pending concerns
Lottie Barnidge
20 Jul 26
Conversation with Lottie Barnidge
Email
ord
or_timeframe
Tamara Karnoub
19 Jul 26
Re: Can I add to my order, Please add VINCA - LOTUS TERRY TOWELLING TRIANGLE BIKINI SET in top size larg ...
Chat
ord
or_merge order
Tori Bradley
18 Jul 26
Re: Conversation with Tori Bradley
Chat
customer care
gen
Alex Dienst
13 Jul 26
Conversation with Alex Dienst
Other
ord
orders
Unknown customer
11 Jul 26
Conversation with Customer #534675803
Chat
customer care
ord
Unknown customer
10 Jul 26
Conversation with Customer #534480751
Chat
customer care
ord
nazli akbari
8 Jul 26
Missing package
Other
ord
or_lost parcel
Stephanie Sherwood
6 Jul 26
Conversation with Stephanie Sherwood
Chat
ord
or_how to order
Yoorina Kim
6 Jul 26
Re: New customer message on July 6, 2026 at 2:26 pm
Email
ord
or_shape change
Victoria Skinner
6 Jul 26
Conversation with Victoria Skinner
Chat
customer care
ord
Eduardo AB Savastano
6 Jul 26
Conversation with Eduardo AB Savastano
Chat
customer care
ord
Zoe Berliner
5 Jul 26
Re: Conversation with Zoe Berliner
Email
ord
or_address change
Ryan Drum
3 Jul 26
Re: Missing item from order, Thank you , Hello, I ordered 2 bikinis and I am missing the bottom of one o ...
Chat
ord
or_follow-up
Eliza Mineaux
2 Jul 26
Conversation with Eliza Mineaux
Chat
ord
or_cancellation
Ben McCracken
1 Jul 26
Conversation with Customer #532234177
Chat
ord
or_delayed delivery
Marissa Gallegos
1 Jul 26
Conversation with Marissa Gallegos
Chat
ord
or_how to order
Lisa Willis
30 Jun 26
Re: My package said it was delivered today but i have not recovered , I have not received it, Can you ge ...
Chat
ord
or_lost parcel
Jada Schmidt
30 Jun 26
Re: I have a question about my order, 2364950NA, Yes. It says it was supposed to be delivered about a we ...
Chat
ord
or_pending concerns
Sara Colarusso
28 Jun 26
Re: What is the tracking number for my order? 2371260NA, It says it shipped. With what courier? , I need ...
Chat
ord
or_tracking advise
Unknown customer
28 Jun 26
Conversation with Customer #531415094
Chat
customer care
gen
Marley Pickich
27 Jun 26
Re: I accidentally ordered the wrong style bottoms. My order hasn’t shipped yet. Is there anyway I can c ...
Chat
ord
or_shape change
Charlotte Gregoire
26 Jun 26
Re: Bonjour, quand est ce que ma commande va partir 2375434NA, Est ce que je peux l’annuler, car je pars ...
Chat
ord
or_cancellation
Jessica Framil
25 Jun 26
Re: Hi checking on my order , Connect me w, please , Hi Kelly :), Yes please , 2367411NA, Thank you, Gre ...
Chat
ord
or_tracking advise
hayden jay
24 Jun 26
Re: My exchange still has not shipped? Need it expedited immediately , order # 2367055NA, The shipment h ...
Chat
ord
or_tracking advise
Unknown customer
24 Jun 26
Re: Conversation with Customer #530484205
Chat
customer care
ord
shirbenshlomo8@gmail.com
24 Jun 26
Re: > How long does shipping take? Orders are dispatched from our warehouse and usually arrive within 3 ...
Chat
customer care
ord
Camilla Marini
23 Jun 26
Conversation with Camilla Marini
Chat
ord
or_rts
Avery thebeau
22 Jun 26
New customer message on June 23, 2026 at 2:57 am
Other
ord
or_order status
joyce keller
20 Jun 26
Re: I entered the wrong email for shipping , Hello! I need to edit the email I entered for my order , Th ...
Chat
ord
or_email address
Cassie Matthews
20 Jun 26
Conversation with cmatthews5203@gmail.com
Chat
customer care
ord
Unknown customer
19 Jun 26
Conversation with Customer #529214035
Chat
ord
or_pending concerns
Johannie Doiron
19 Jun 26
Re: I just ordered and made a mistake on the bottom size, I'd like to edit my order -------------------- ...
Chat
ord
or_size change
Sabrina Gamble
18 Jun 26
Conversation with Sabrina Gamble
Chat
ord
or_timeframe
Jonathan McComb
18 Jun 26
Re: how do i add this to my cart, there is no add to cart button, thanks, i cannot add this item to my c ...
Chat
customer care
ord
Josie Petrulis
17 Jun 26
Re: Conversation with Josie Petrulis
Chat
ord
orders
Victoria Smith
15 Jun 26
Re: > How long does shipping take? Orders are dispatched from our warehouse and usually arrive within 3 ...
Chat
customer care
ord
Irene Kotter
15 Jun 26
Re: will duties be repaid from us purchases?, hi janis I have a question about the tariffs being repaid ...
Chat
ord
or_d&t
Brooke Chang
15 Jun 26
Conversation with Brooke Chang
Chat
ord
or_tracking advise
Catherine Baker
11 Jun 26
Conversation with Catherine Baker
Chat
ord
orders
Amanda Aguilar
11 Jun 26
Re: tracking number for order 2357648NA, connect me with a real person to get me the tracking number for ...
Chat
ord
or_order status
Rachael Rubin
10 Jun 26
Re: Conversation with Rachael Rubin
Chat
ord
or_undeliverable
Jessica Stout
8 Jun 26
Re: I did not receive my order , stoutjessicaalida@gmail.com, 2324711NA, I believe it was supposed to be ...
Chat
ord
or_lost parcel
Tamara Michalske
6 Jun 26
Re: I used the wrong shipping address I need to change it ...
Chat
ord
or_address change
candi
3 Jun 26
Re: Conversation with candi
Chat
ord
or_order status
Caleb Robertson
1 Jun 26
Re: why hasnt my order shipped out yet., Please escalate to the customer care team., Hi Janis., Order nu ...
Chat
ord
or_order status
Jordan Detzel
31 May 26
Re: i never got a confirmation , i don’t have any order details , i used apple pay so it didn’t even tak ...
Chat
ord
or_confirmation emails
Emma Scott
31 May 26
Conversation with Emma Scott
Chat
ord
or_order status
lora Eade
30 May 26
Re: Cancel order
Email
ord
or_cancellation
shelli itzhak
30 May 26
Re: Order #2348595NA has been canceled
Other
ord
orders
hayleyjean111@gmail.com
29 May 26
Re: Conversation with hayleyjean111@gmail.com
Chat
customer care
ord
Julie Surette
27 May 26
Re: Conversation with Julie Surette
Chat
ord
or_address change
Unknown customer
26 May 26
Conversation with Customer #523105374
Chat
customer care
ord
Blair Stephens
25 May 26
Re: Conversation with Blair Stephens
Chat
ord
or_cancellation
Liora cohen
25 May 26
Re: when my order will come , hi, why in no one answer me, hi, 2336118NA, how it can take two weeks this ...
Chat
ord
triangl
pam.hockert@gmail.com
24 May 26
Conversation with pam.hockert@gmail.com
Chat
customer care
ord
Ella Pruett
22 May 26
Re: Conversation with Ella Pruett
Chat
ord
or_cancellation
Unknown customer
20 May 26
How long does shipping take?
Chat
customer care
ord
Grace Bushey
20 May 26
Re: Can i cancel my order, yes i am looking for it ...
Chat
customer care
ord
valmarcum2010@gmail.com
20 May 26
Conversation with valmarcum2010@gmail.com
Chat
ord
or_email address
Lori Bridges
19 May 26
2339699NA
Email
Unassigned
ord
orders
Abigail Nettleton
18 May 26
Conversation with Abigail Nettleton
Chat
ord
or_tracking advise
Kate Furstenau
18 May 26
Re: my package said it was delivered at 10:30am this morning and it’s currently. 3:00 and it’s not at my ...
Chat
ord
or_lost parcel
Sophia Freeman
17 May 26
Re: I need to speak to customer service and when I call them, they won’t answer and when I tried to emai ...
Chat
ord
or_tracking advise
Claire Coffey
16 May 26
Conversation with Claire Coffey
Chat
ord
or_rts
Jaden Kott
16 May 26
Conversation with Jaden Kott
Chat
ord
or_delayed delivery
Alex Sugar
13 May 26
Conversation with Alex Sugar
Other
ord
orders
Amy Stone
13 May 26
Re: I made an order earlier today but I realised I have ordered the wrong size. Is it too late to chang ...
Chat
ord
or_size change
Sydney Yoon
13 May 26
Re: I’d like to cancel my order , 2333905NA, Sydney Yoon, sydneysyoon@gmail.com, I realized that size S ...
Other
ord
orders
Sydney Yoon
13 May 26
Re: I’d like to cancel my order , 2333905NA, Sydney Yoon, sydneysyoon@gmail.com, I realized that size S ...
Chat
ord
or_cancellation
Unknown customer
12 May 26
Conversation with Customer #519504825
Chat
ord
or_d&t
Natalia Rossell
9 May 26
Conversation with Natalia Rossell
Chat
customer care
ord
Blake Smith
8 May 26
Re: 2307516NA
Email
ord
or_undeliverable
Yossi A.
8 May 26
Conversation with Yossi A.
Chat
ord
or_tracking advise
Desiree Hopper
8 May 26
Re: #2319613NA, Hello. My order is being shipped back to CA due to FedEx not receiving my signature. I a ...
Chat
ord
or_rts
Brooke culbertson
4 May 26
Conversation with Brooke culbertson
Chat
customer care
ord
Sabrina Pereyra
1 May 26
Order Update
Other
ord
orders
Areej
30 Apr 26
Re: Hi, I want to buy POPPY - TUTTI FRUTTI NEOPRENE BALCONETTE BIKINI set my bra cup size is 34C what to ...
Chat
ord
or_size change
Robin Frake
30 Apr 26
Conversation with Robin Frake
Chat
ord
or_confirmation emails
Lillian Irby
29 Apr 26
Conversation with Lillian Irby
Chat
customer care
ord
STEPHANIE PALMUCCI
28 Apr 26
Re: I never received my package , ORDER #2315263NA Stephaniepalmucci@yahoo.com Stephanie Palmucci , Okay ...
Chat
ord
or_rts
Fernanda Aguiar
27 Apr 26
Re: Conversation with Fernanda Aguiar
Chat
ord
or_address issues
Global-e Merchant Support
26 Apr 26
[Global-e Merchant Support - Request received] ''Whitelist Request: Tiffany Matthews (2 x orders auto-canceled)''
Email
ord
orders
Brooke Bergeron
24 Apr 26
How long does shipping take?
Other
ord
orders
Lucy Land
24 Apr 26
New customer message on April 25, 2026 at 3:40 am
Email
ord
or_timeframe
alia jafri
24 Apr 26
Conversation with aliasjafri@gmail.com
Chat
customer care
ord
Katie Handlmaier
24 Apr 26
Conversation with Katie Handlmaier
Chat
ord
or_rts
isabel reicher
23 Apr 26
Conversation with isabel reicher
Chat
ord
orders
Whitney Casey
23 Apr 26
Re: Order #2320314NA confirmed
Email
ord
or_cancellation
Previous
Page 1 of 6
Next
Re: Change Bottoms
Janel Montgomery · janel@kw.com · Gorgias #194489479
closed
Opened
28 Nov 2025, 17:15
Closed
1 Dec 2025, 03:59
Assignee
Katrina - Orders
ord
or_shape change
or_style change
orders
triangl
channel-email
No Open Doors contact is linked to this ticket.
Unassigned
Trish - Orders
Anna - Orders
Ai Agent Bot
Denise - Returns Team
Venus - Customer Care
Reena - Returns Team
Joanna - Returns Team
Michelle - Customer Care
Jetz - Returns Team
Valerie - Orders
Elaine - Returns Team
Triangl Orders Team
Joan C. - Returns Team
Pearl - Returns Team
Gelou - Returns Team
Vanessa - Customer Care
Nikka - Returns Team
Dy - Returns Team
Sharon (Yvonne)
Ja - Returns Team
Lynn - Returns Team
Kaye - Returns Team
Katrina - Orders
Jesselle - Orders
Crystel - Returns Team
Bernadette - Orders
Kyla - Returns Team
Geelah - Returns Team
Kelly - Customer Care
Kiara - Returns Team
Jenina - Customer Care
Joan M. - Returns Team
Lois - Customer Care
Janis - Customer Care
Anna - Customer Care
Lery - Customer Care
Mavi - Customer Care
Shyla - Returns Team
Katrina - Cdm Orders Team
Carmela - Customer Care
Jen
Jorgetta Celestino - Cdm Returns Team
Elaine Tuazon - Cdm Returns Team
Lourdes Mendoza (Trish) - Cdm Orders Team
Dyvette Espinosa - Cdm Returns Team
Georgia Flynn
Shenell - Customer Care
Haiste - Returns Team
Anna Dianne Enriquez - Cdm Orders Team
Ellaine - Customer Care
Daisy - Customer Care
Christine - Customer Care
Venus - Cdm Customer Care
Jaimee - Customer Care
low
normal
high
urgent
Reopen
Replies are sent through Open Doors, so they stay on the customer record.
Send reply