31,243 tickets1-100

Re: Return for Order 2393479NA

Claire McGill Ā· clairemxgill@gmail.com Ā· Gorgias #232602979

closed
Opened
27 Jul 2026, 13:27
Closed
12 Aug 2026, 07:04
Assignee
Crystel - Returns Team
Order
2393479
returnsreturns_approvedreturns_clarificationreturns_fp on-holdreturns_mgttrianglchasing-no-replychannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-27 13:27:01Ā· email/email
    Hi there, I would like to return this entire order, please let me know how to proceed. [image: Screenshot 2026-07-27 at 9.26.52 AM.png]
  2. AGENT2026-07-28 03:51:25Ā· email/helpdesk
    Dear Claire, Thank you for reaching out. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We have received your exchange request (Return ID #F707B42965525) for your VINCA - PINK PUNCH SPARKLE Triangle Bikini Top (Size M). To ensure we process your request correctly, may we please clarify if you would instead like to return the VINCA - PINK PUNCH SPARKLE full bikini set for a refund? Once we receive your confirmation, we'll be happy to provide the next steps. We look forward to hearing from you. Kindest, Lynn xx
  3. AGENT2026-07-28 03:51:58Ā· email/helpdeskINTERNAL
    EXCHANGE #2393479NA F707B42965525 / Clarif final request
  4. CUSTOMER2026-07-28 11:53:28Ā· email/email
    Hi there, yes I would like to return the full set. Thank you!
  5. AGENT2026-07-28 13:12:23Ā· email/helpdesk
    Hi Claire, Thank you for confirming your return request. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. āø» Items Approved for Refund: VINCA - PINK PUNCH SPARKLE Triangle Bikini Top S/ Bottom S / Tie-side / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: F707B42965525 āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn
  6. AGENT2026-07-28 13:12:30Ā· email/helpdeskINTERNAL
    REFUND #2393479NA F707B42965525
  7. CUSTOMER2026-07-31 17:38:52Ā· email/email
    Thank you! My tracking number for this package is USPS: 9400150105797091857358
  8. AGENT2026-08-03 12:06:47Ā· email/helpdesk
    Dear Claire, Thank you for sending your return and providing the proof of postage—we truly appreciate it! Once your return reaches our warehouse, we’ll process your request promptly. Feel free to check in with us for updates. If you need any further assistance in the meantime, don’t hesitate to reach out—we’re happy to help! Kindest, Crystel
  9. AGENT2026-08-03 12:07:05Ā· email/helpdeskINTERNAL
    #2393479NA / F707B42965525 TN 9400150105797091857358 SD 8/01/2026
  10. AGENT2026-08-12 07:04:42Ā· email/helpdeskINTERNAL
    FP 2393479NA / F707B42965525 8/5/2026 # N/A 707B42965525 CLAIRE MCGILL PINK SILVR TOP S 1 USPS4209457823079400150105797091857358 353033 8/6/2026 8/5/2026 # N/A 707B42965525 CLAIRE MCGILL PINK SLVR BOT S 1 USPS4209457823079400150105797091857358 353034 8/6/2026
Replies are sent through Open Doors, so they stay on the customer record.