7,347 tickets1-100

Direct message with meredithrfann

meredithrfann · Gorgias #229311639

closed
Opened
5 Jul 2026, 17:16
Closed
5 Jul 2026, 23:41
Assignee
Venus - Customer Care
customer caretrianglsender-anonymouschannel-instagram-direct-message

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-05 17:16:58· instagram-direct-message/instagram
    Hiii! For the triangl style tops, I bought two this march in size xs and they fit around the same as the two old sizing xs triangl tops I have. So, I was wondering if the sizing wasn’t updated then because now for my next purchase I don’t know whether to get xs or s size top. Thank you so much!!
  2. CUSTOMER2026-07-05 17:17:26· instagram-direct-message/instagram
    Also, will you guys be restocking the green neoprene in the triangle top style?
  3. AGENT2026-07-05 21:43:12· instagram-direct-message/instagram
    Appreciate your continued support, Meredith 🥰 Could you please share your order number from your March purchase? We'd be more than happy to double-check this for you.
  4. AGENT2026-07-05 21:44:22· instagram-direct-message/instagram
    As for the Vinca Jaded Green Neoprene, it has been discontinued and won’t be returning, but you might also want to check out our Vinca Hube - just as fab ✨
  5. AGENT2026-07-05 21:44:28· instagram-direct-message/instagram
    https://triangl.com/products/vinca-hube-green-terry-towelling-triangle-bikini-set
  6. CUSTOMER2026-07-05 22:03:35· instagram-direct-message/instagram
    Here was my order receipt!!
  7. AGENT2026-07-05 22:26:20· instagram-direct-message/instagram
    Thanks so much for sending this through 🤍 I’ve checked this for you and can confirm that for our Vinca tops, there have been no changes to the XXS–S sizes. The sizing update only applies to M–XL. Fit can also vary slightly between styles and fabrics. From what you’ve shared, you can stick with the same size x
  8. AGENT2026-07-05 22:28:28· instagram-direct-message/instagram
    Let us know how we could be of more help. You can also reach us via our website Live Chat if that's easier - we're online 24 hours a day, 7 days a week. https://triangl.com
  9. CUSTOMER2026-07-05 23:39:33· instagram-direct-message/instagram
    Omg got it, that’s so good to know!! Thank you so much!!!
  10. AGENT2026-07-05 23:49:25· instagram-direct-message/instagram
    Anytime 🥰 Just let us know if you need anything else.
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