Hi, I still havent received any response to this. Can I please follow this
up?
---------- Forwarded message ---------
From: Triangl
Date: Wed, Jul 8, 2026 at 1:32 PM
Subject: Your request # 68640E2954997: Pending Approval
To:
Your return request has been received
Dear Nicole Rubio,
Thank you for getting in touch. We're sorry to hear that your order wasn't
quite right this time. Our team will review your request promptly and guide
you through the return process to make it straightforward and clear.
You'll receive confirmation within 2 business days, along with the return
address and next steps. Please note that original return shipping costs are
non-refundable.
If you're looking to find the perfect fit or try a different style, we'd
love to help you exchange your item for another from the TRIANGL collection
(of the same price as your original order).
Just let us know the *style name, top and bottom sizes, and bottom shape
(if applicable)* you have in mind, and we'll guide you through the exchange
process.
If you need any help in the meantime, please email returns@triangl.com or
reach out to our Customer Care team via live chat — we'll be happy to
assist.
AGENT2026-07-14 12:02:22· email/helpdesk
Dear Nicole,
Thank you for getting in touch, and I apologize for the delay in responding.
We are confirming your exchange request and have approved the exchange for the following items:
Returning: VINCA - BUTTER CROCHET STRIPE Triangle Bikini Top / S
(Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.)
Exchanging For: VINCA - BUTTER CROCHET STRIPE Triangle Bikini Top / M
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: 68640E2954997
⸻
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸻
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸻
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸻
Return Address (For Australia & New Zealand customers):
Australia
TRIANGL RETURNS
c/o ICAL International Customs and Logistics
21–23 Jets Court, Melbourne Airport, VIC 3045
Australia
⸻
Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸻
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Gelou