31,243 tickets1-100

New customer message on July 30, 2026 at 5:47 pm

Marie Boucraut · marieboucraut@gmail.com · Gorgias #233077610

closed
Opened
30 Jul 2026, 09:47
Closed
30 Jul 2026, 11:20
Assignee
Pearl - Returns Team
Order
2384863
returnsreturns_follow-uptrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-30 09:47:06· email/email
    You received a new message from your online store's contact form. Country Code: FR Reason For Contacting: returns-and-exchanges Firstname: Boucraut Lastname: Marie Email: marieboucraut@gmail.com Phone: 0664119755 Ordernumber: 2384863NA Body: Hello, I returned my parcel, but I accidentally forgot to include the return form inside the package. How can I proceed to receive my refund? ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-07-30 11:20:08· email/helpdeskINTERNAL
    RT https://triangl.gorgias.com/app/ticket/232926208 https://triangl.gorgias.com/app/ticket/232666962 https://triangl.gorgias.com/app/ticket/233077934
Replies are sent through Open Doors, so they stay on the customer record.