Hi Orders Team,
Shani reached out via IG. Forwarding for your assistance, please. Thank you x
> Hi, when does the order arrive?
AGENT2026-07-07 10:14:26ยท email/helpdesk
Dear Shani,
Thank you for your recent purchase!
Please be advised that our order processing timeframe is 1-2 business days. All orders generally take 3-5 days to ship from dispatch. However, please note there may be occasional Customs Clearance delays which are out of our control.
While we'd truly love to provide an exact delivery date, I'm afraid we're unable to confirm one at this time. Please find your tracking details below:
Order Number: #2378866NA
Tracking Number: 2798508064
Courier: DHL
Tracking URL: https://www.logistics.dhl/us-en/home/tracking.html?tracking-id=2798508064
If you have any other questions regarding your order, please don't hesitate to reach out. We'll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently.
Replies are sent through Open Doors, so they stay on the customer record.