31,919 tickets1-100

Re: Your Refund request # 63ADA92949582: Approved

Michelle Robin 路 michellerobin27@gmail.com 路 Gorgias #228655026

closed
Opened
1 Jul 2026, 09:46
Closed
17 Jul 2026, 11:48
Assignee
Gelou - Returns Team
returnsreturns_approvedreturns_fp on-holdreturns_follow-upreturns_processedtrianglvipchannel-email

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  1. CUSTOMER2026-07-01 09:46:41email/email
    hey. i send the return today tracking number cc073114216 IL
  2. AGENT2026-07-03 05:21:18email/helpdesk
    Dear Michelle, Thanks for getting in touch and sending your tracking information through! We鈥檒l be keeping an eye on your return and will process your refund as soon as the items are received and confirmed at our warehouse. In the meantime, please feel free to get in touch should you need further assistance. Have a lovely day! Kindest, Reena
  3. AGENT2026-07-03 05:21:32email/helpdeskINTERNAL
    ON HOLD 2370530NA / 63ADA92949582 SD 7/1/26 / TN CC073114216IL
  4. AGENT2026-07-16 23:11:36email/helpdeskINTERNAL
    #63ADA92949582 Hi Returns, refund ff up, please. Thank you. xx "i made a return, and it says the package has arrived to youre wearhouse just wanna make sure it has arrived and i will get a refund"
  5. AGENT2026-07-16 23:14:32email/helpdeskINTERNAL
    "also another thing. i made a mistake and didnt put the dispatch note.. i didnt jnow i need to but i wrote all the details on the package including the RA and order number do you think itll be ok?"
  6. AGENT2026-07-17 11:48:37email/helpdesk
    Dear Michelle, We're pleased to inform you that we鈥檝e received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you鈥檒l receive a notification email once the process is complete. If you need any further assistance, please don鈥檛 hesitate to reach out鈥攚e鈥檙e happy to help! Wishing you a wonderful day! Kindest, Gelou
  7. AGENT2026-07-17 11:48:49email/helpdeskINTERNAL
    2370530NA / 63ADA92949582 7/17/2026 #2370530NA NA Miichella Robin VINPIN3TOPM 1 CC073114216IL polybad had been broken 163066 7/17/2026 7/17/2026 #2370530NA NA Miichella Robin SIDPIN3CBOTS 1 CC073114216IL polybad had been broken 163067 7/17/2026 7/17/2026 #2370530NA NA Miichella Robin VINSKY3TOPM 1 CC073114216IL polybad had been broken 163068 7/17/2026 7/17/2026 #2370530NA NA Miichella Robin TIESKY3BBOTS 1 CC073114216IL polybad had been broken 163069 7/17/2026
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