31,243 tickets1-100

Re: Your Refund request # D5E1262957306: Approved

Iana Ermilova · jana.ermilova@gmail.com · Gorgias #231621511

closed
Opened
21 Jul 2026, 05:47
Closed
21 Jul 2026, 11:16
Assignee
Lynn - Returns Team
Order
2380495
returnsreturns_follow-upreturns_processedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-21 05:47:44· email/email
    Hello, I returned the swimsuit on *13 July 2026* and would like to ask if it has already arrived. According to the DHL tracking, it was delivered on 7 * July 2026*. I've attached the DHL receipt for your reference. Thank you!
  2. AGENT2026-07-21 11:16:05· email/helpdesk
    Dear Iana, Thank you for reaching out to us! We're pleased to inform you that we’ve received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Lynn
  3. AGENT2026-07-21 11:16:16· email/helpdeskINTERNAL
    FOR PROCESSING #2380495NA D5E1262957306 #2380495NA #D5E1262957306 IANA ERMILOVA ESTPAN2TOPS 1 UL629786616DE 2720 7/20/2026 #2380495NA #D5E1262957306 IANA ERMILOVA SIDPAN2ABOTS 1 UL629786616DE 2721 7/20/2026
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