Dear Customer,
Thank you for your recent order.
We've been informed by FedEx that they attempted to complete the delivery to no avail. You can contact FedEx at 1800 10 463 3339 or https://www.fedex.com/en-us/customer-support.html to let them know your availability. You can also text them at 29372. You may use the tracking number we sent in your Shipping Confirmation email as a reference.
Please do the above as soon as you can. Otherwise, your parcel may be returned to us.
Note: Once your parcel has been returned to our warehouse, we will process your refund for the item value, less a USD 20 administration fee.
If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you.
For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently.
CUSTOMER2026-07-04 16:42:01· email/email
Hello-
FedEx has left no notes on my door about attempting to deliver the package. Also I work in an office and I'm not home during the day.
It's actually crazy that I need to be home to sign for bikinis coming from china.
I am traveling and won't return for a couple of weeks. I'd like a full refund and do not charge me a restocking fee. Otherwise, I'll dispute with my credit card.
AGENT2026-07-04 17:46:13· email/helpdeskINTERNAL
Re: Taylor Owens
Order #2368635NA | AWB 530814941797
Created NEW ticket --> https://triangl.gorgias.com/app/ticket/229207200
Replies are sent through Open Doors, so they stay on the customer record.