CUSTOMER2026-07-09 13:36:23· email/email
Morning,
What is the status of this exchange?
Thanks,
---------- Forwarded message ---------
From: Triangl
Date: Tue, 7 Jul 2026 at 10:07
Subject: Your request # B2DE902954536: Pending Approval
To:
Your return request has been received
Dear Patrick ,
Thank you for getting in touch. We're sorry to hear that your order wasn't
quite right this time. Our team will review your request promptly and guide
you through the return process to make it straightforward and clear.
You'll receive confirmation within 2 business days, along with the return
address and next steps. Please note that original return shipping costs are
non-refundable.
If you're looking to find the perfect fit or try a different style, we'd
love to help you exchange your item for another from the TRIANGL collection
(of the same price as your original order).
Just let us know the *style name, top and bottom sizes, and bottom shape
(if applicable)* you have in mind, and we'll guide you through the exchange
process.
If you need any help in the meantime, please email returns@triangl.com or
reach out to our Customer Care team via live chat — we'll be happy to
assist.
AGENT2026-07-10 03:34:43· email/helpdesk
Dear Patrick,
We have received your Exchange Request for Order #2372456NA.
To proceed with your request, please confirm the Style Name + Top & Bottom Sizes + Bottom Style and coverage (if applicable) you wish to exchange for at the same price as your original order, and we will confirm availability.
We will send instructions on how to return as well as your RA Code once we have the complete details of your exchange request.
Kindest,
Joanna
AGENT2026-07-10 03:35:00· email/helpdeskINTERNAL
Pending approval: #2372456NA B2DE902954536
CUSTOMER2026-07-10 03:41:23· email/email
Thanks Joanna! Below is the requested information.
Style Name: MIMA - CHOC MINT NEOPRENE CROP BIKINI SET
*Top & Bottom Sizes: *Small
*Bottom Style & Coverage: *Tie-Side, Cheeky
AGENT2026-07-14 09:11:14· email/helpdesk
Hi Patrick,
Thank you for getting back to us.
We are confirming your exchange request and have approved the exchange for the following items:
Returning:
MICA - PIGI Neoprene Crop Bikini Top : S
PIGI Neoprene Bikini Bottom : S / Tie-side / Cheeky
(Send back the full set, please include your bag/pouch in original plastic packaging.)
Exchanging For:
MIMA - CHOC MINT Neoprene Crop Bikini Top : S
CHOC MINT Neoprene Bikini Bottom : S / Tie-side / Cheeky
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: B2DE902954536
⸻
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸻
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸻
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸻
Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
⸻
Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸻
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Dy
AGENT2026-07-14 09:11:38· email/helpdeskINTERNAL
#2372456NA B2DE902954536
MIMCHOTOPS
TIECHOBBOTS