CUSTOMER2026-07-14 06:52:16· chat/gorgias_chat
why i can choose and add to basket
AI_AGENT2026-07-14 06:52:30· chat/api
Hi, welcome to TRIANGL! I’m connecting you with one of our team members who can help with your cart and option selection issue right away. Please hold on for a moment while I transfer the chat. The expected waiting time for a response in chat is 1 min.
AGENT2026-07-14 06:53:22· chat/helpdesk
Hi!
AGENT2026-07-14 06:53:31· chat/helpdesk
You're now connected to a live agent. I'm Jenina, and I’ll be assisting you from here on!
AGENT2026-07-14 06:53:41· chat/helpdesk
Sorry to know that you're having trouble adding a bikini to your cart, Alexandra.
AGENT2026-07-14 06:53:50· chat/helpdesk
May I know the following details? I'd be happy to take a closer look for you:
Bikini set:
Top size:
Bottom size:
Bottom style if applicable (Standard/Tie side/Minimal/Gathered):
Bottom coverage if applicable (Normal/Cheeky/Cheekiest):
CUSTOMER2026-07-14 06:53:51· chat/gorgias_chat
i m clicking on sizes and i cant add to basket
CUSTOMER2026-07-14 06:53:52· chat/gorgias_chat
why
CUSTOMER2026-07-14 06:54:42· chat/gorgias_chat
Top S++ and bottom M of Cheeky
CUSTOMER2026-07-14 06:55:00· chat/gorgias_chat
also when will this be delivered to dubai if I place order today?
CUSTOMER2026-07-14 06:55:08· chat/gorgias_chat
Travelling on Tuesday 21 J
CUSTOMER2026-07-14 06:55:15· chat/gorgias_chat
??
CUSTOMER2026-07-14 06:55:50· chat/gorgias_chat
Hello?
AGENT2026-07-14 06:56:08· chat/helpdesk
Yes, I am here.
AGENT2026-07-14 06:56:29· chat/helpdesk
Still waiting for the bikini set you're interested in so I can check this for you.
AGENT2026-07-14 06:57:09· chat/helpdesk
As for the delivery, we cannot guarantee the exact delivery date of your package, Alexandra.
AGENT2026-07-14 06:57:13· chat/helpdesk
It usually takes 1-2 business days for order processing and 3-5 business days for delivery -weekends not included. However, please note that we have no control over courier/customs delays.
AGENT2026-07-14 06:57:43· chat/helpdesk
But once your order is shipped, you'll be able to see the estimated delivery date of your package on the courier's website.
CUSTOMER2026-07-14 06:58:31· chat/gorgias_chat
can you check on the wishlist? I put everything there
AGENT2026-07-14 06:59:26· chat/helpdesk
Sorry, we're unable to see your Wishlist.
CUSTOMER2026-07-14 07:00:07· chat/gorgias_chat
DARA - COOKIE Triangle Bikini Set
CUSTOMER2026-07-14 07:00:30· chat/gorgias_chat
VINCA - BANC Blue Triangle Bikini Set
CUSTOMER2026-07-14 07:00:54· chat/gorgias_chat
MIMA - BUTTER CROCHET STRIPE Crop Bikini Set chocoLATE
CUSTOMER2026-07-14 07:01:13· chat/gorgias_chat
VINCA - HUBE Green Terry Towelling Triangle Bikini Set
CUSTOMER2026-07-14 07:01:36· chat/gorgias_chat
pls share on email as I need to leave the chat
AGENT2026-07-14 07:02:18· chat/helpdesk
There's no S++ in Dara and Vinca styles.
AGENT2026-07-14 07:04:35· chat/helpdesk
But I was able to add Mima in S++ and M cheeky bottom.
AGENT2026-07-14 07:04:43· chat/helpdesk
Eeverything appears to be working, so there doesn’t seem to be a website issue at the moment.
AGENT2026-07-14 07:04:55· chat/helpdesk
I recommend clearing your browser’s cache and cookies, then trying again. You may also try using a different browser.
AGENT2026-07-14 07:06:04· chat/helpdesk
Checking in to see if you're still there?
AGENT2026-07-14 07:08:54· chat/helpdesk
It appears that you’ve been inactive for a few minutes now. Please feel free to use our live chat service if you need anything further. Have a great day!♥ Xx
AGENT2026-07-14 07:09:08· chat/helpdeskINTERNAL
RT https://triangl.gorgias.com/app/ticket/230594095