3,451 tickets1-100

Will I have to pay any duties and taxes?

Unknown · Gorgias #230829332

closed
Opened
15 Jul 2026, 13:43
Closed
15 Jul 2026, 13:58
Assignee
Ai Agent Bot
trianglai_answeredai_closeai_next_genai_processingai_snoozesender-anonymouschannel-chat

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  1. CUSTOMER2026-07-15 13:43:00· chat/gorgias_chat
    > Will I have to pay any duties and taxes? Duties and taxes depend on your order details (items, origin, destination, and order value) and are shown in your shopping cart before you pay. - In most cases, the product price already includes duties and taxes, or they’ll be clearly calculated at checkout. - You won’t be asked to pay anything extra when your package arrives (unless you specifically choose otherwise). - Please note: duties and taxes are non-refundable, except for orders shipping to Canada. For more details, you can visit our Duties and Taxes FAQ Page. Still have questions? I´m here to help! > Yes Sure! What else can I help you with? > Do you ship to Italy?
  2. AI_AGENT2026-07-15 13:43:11· chat/api
    Hi, welcome to TRIANGL! Yes, we ship to Italy. We ship worldwide via FedEx and DHL.
  3. CUSTOMER2026-07-15 13:44:14· chat/gorgias_chat
    Are there extra duties or taxes for shipping to Italy?
  4. AI_AGENT2026-07-15 13:44:28· chat/api
    Yes, duties and taxes can apply for shipping to Italy, and the exact amount depends on the items, order value, and destination. You’ll see any duties and taxes clearly calculated in your cart before you pay, and in most cases you will not need to pay anything extra when your package arrives.
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