1,284 tickets1-100

Order received incomplete – Missing items

Tanya Mercado Osmanchuk · tanyaosmank@gmail.com · Gorgias #214432106

open
Opened
30 Mar 2026, 22:54
Assignee
Bernadette - Orders
ordorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-03-30 22:54:08· email/email
    Hello, I just received my order (#15H6WE82I), and it is incomplete. I was only sent the bikini bottoms, while both bikini tops are missing. This is not what I purchased. My order clearly includes two full bikini sets, and I expect to receive all items I paid for. Please review this urgently and arrange for the missing items to be shipped immediately. If this cannot be resolved promptly, I will need to request a refund for the missing items. I would also appreciate clarification on how this mistake occurred. Looking forward to your prompt response.
Replies are sent through Open Doors, so they stay on the customer record.