Hello
It's been a few days and I haven't seen a tracking number for my exchange. I will be leaving on vacation in 4 days and wanted to take my bikini.
Please let me know when I could expect my order.
Thanks
AGENT2026-07-11 15:20:41· email/helpdesk
Dear Millie,
Thank you for reaching out to us. I’m Trish from Triangl’s Orders Team, and I will be assisting you.
I'm so sorry for the delay in receiving your exchange order and tracking details. I completely understand your concern, especially with your vacation just a few days away.
We've already contacted our shipper to follow up on the status of your order.
Just a quick heads-up: our Shipper doesn’t operate on weekends, so we expect to hear back on Monday/Tuesday. As soon as we have an update, we’ll let you know.
Thank you for your patience in the meantime, and please expect another email from us soon.
Kindest,
Trish
AGENT2026-07-11 15:20:59· email/helpdeskINTERNAL
If no TN update by July 13, pls FF up and make sure to check in with the CX too. Thanks! x
EO #2381664NA
Missing TN
Not found in Extensiv
For FF up
Added to Request Sheet
Replies are sent through Open Doors, so they stay on the customer record.