Hello,
Hope you are well. I received this bikini a month ago and have worn it 3
times. I only hand wash this item with unscented detergent and air dry it.
After very little time and just a few washes, my bikini color appears the
be faded and dull and the ends of the strings are chipping. Looks like the
sun may have caused the color to fade. See attached images to compare color
to bag received with item and close ups of the chipping. I am a big triangl
fan and treat myself to a new bikini every summer, so I really hope this
can be resolved.
AGENT2026-08-12 23:56:11· email/helpdesk
Dear Caroline,
Thank you for reaching out and for sending through the photos. We’re really sorry to hear that you’ve noticed the color fading and the ends of the strings chipping after only a few wears. We completely understand how disappointing this must be.
To help us better understand the issue, can you please share the following details:
How long do you typically soak or wash the bikini for?
Do you rinse it with fresh water after every swim?
When hand-washing, do you wash it on its own or together with other garments?
What type of unscented detergent do you use?
Was the item used in a hot tub, chlorinated pool, or any body of water?
How is the bikini usually dried — directly in the sun, in the shade, or indoors?
Have you applied sunscreen, tanning oils, or other products while wearing it?
We look forward to hearing back!
Kindest,
Nikka
AGENT2026-08-12 23:56:22· email/helpdeskINTERNAL
2352597NA - Linked
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