Hi,
I would like to initiate a return on some items from my last purchase.
AGENT2026-08-12 02:50:17· email/helpdesk
Hi Nancy,
Thank you for reaching out! We truly appreciate hearing from you and value your feedback.
If the fit, style, or colour wasn’t quite what you expected, we’d be happy to assist with an exchange (of the same price as your original order). Please let us know the style name and the sizes you need for both the top and bottom (including the bottom shape, if applicable), and we’ll guide you through the exchange process.
If you’d prefer a refund instead, please confirm, and we’ll provide return instructions. Please note that refunds require the full set (top, bottom, and bag/pouch) to be returned, as we’re unable to process partial returns.
Please confirm the items you would like to return.
Let us know how you’d like to proceed, and we’ll be happy to assist.
Kindest regards,
Geelah
AGENT2026-08-12 02:50:23· email/helpdeskINTERNAL
2399086NA / clarify return
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