Re: Order# 2395531NA

Dear Roman, Thank you for getting in touch, and we're glad to assist. We have received your Exchange Request # 1D62CB2974085, and we apologize for the delay in getting back to you. We'd love to help you with the exchange, but unfortunately, the VINCA - BLUE BLOSS CHECK top L is low in stock and may no longer be available once your items arrive back to our warehouse. We're sorry about this, and we would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-32 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order # 2395531NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Thanks again. We hope to hear from you soon. Kindest, Elaine xx

CLARIF , 2395531NA / 1D62CB2974085 VINBLU2TOPL 14 / AOOS

Hi Roman, The fastest way to secure the top is to place a new order for the complete bikini sets directly through our website. This reserves the stock for you right away, rather than waiting for an exchange to be processed. We also understand that you've already removed the tags from the bottoms in your original order because the sizing was perfect. No worries at all! Once your new order arrives, you can simply return the new bottoms (with their tags still attached) together with the original bikini tops for a full refund. That way, you'll end up with the correct tops while keeping the bottoms that already fit you perfectly If you have any questions about the return process or need any assistance along the way, we're always happy to help! Kindest, Kyla