49,998 tickets1-100

Re: 2343908NA, 2340796NA, & 2338296NA

Laura Fernandes ¡ laura_jane_fernandes@hotmail.com ¡ Gorgias #223318441

closed
Opened
28 May 2026, 05:30
Closed
8 Jun 2026, 01:49
Assignee
Joan C. - Returns Team
returnsreturns_approvedreturns_processedtrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-28 05:30:02¡ email/email
    Hi, I need to return my 3 orders. I ordered a bunch of different sizes and styles of the same bikini and now have the right one but need to return the others. Is there a way to return these as one return? Rather than 3? I understand I will need to complete the three different sheets of paper. I want to send it all in one return but want to make sure I do it correctly. Thanks Laura 0473535969
  2. CUSTOMER2026-05-29 04:04:35¡ email/email
    Hi, Following in from the below, I have completed the three pieces of paper/bar codes and will package them all together with all pieces of paper included. I'll await authorisation on my returns submitted and await an address etc. Thanks Laura
  3. AGENT2026-05-31 22:59:10¡ email/helpdesk
    Dear Laura, Thank you for reaching out to us. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. You are welcome to return all of your items in one package, provided that each item's Return Authorization (RA) number is clearly included with the corresponding item being returned. This will help ensure that all returned items are processed correctly upon arrival. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: Order #2338296NA: SOFI - COOKIE Set: S / M Cheekiest SOFI - COOKIE Set: M / S Cheekiest Return Authorization (RA) Number: 389BB22927335 Order #2340796NA: SOFI - COOKIE Set: M / XS Cheeky SOFI - COOKIE Set: M / XS Cheekiest Return Authorization (RA) Number: 35876F2927337 Order: #2343908NA SOFI - COOKIE Set: M / M Standard Cheeky (Send the full sets and bags/pouches in their original plastic packaging.) ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For Australia & New Zealand customers): Australia TRIANGL RETURNS c/o ICAL International Customs and Logistics 21–23 Jets Court, Melbourne Airport, VIC 3045 Australia ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joan
  4. AGENT2026-05-31 22:59:18¡ email/helpdeskINTERNAL
    RF #2338296NA / 389BB22927335 RF #2340796NA / 35876F2927337 RF #2343908NA / 1E80EA2927340
  5. CUSTOMER2026-06-02 23:27:56¡ email/email
    Hi Joan, Thanks for coming back to me. I sent it off yesterday. Please see proof attached. [image0.jpeg][image1.png] Thanks Laura
  6. AGENT2026-06-04 22:52:54¡ email/helpdesk
    Dear Laura, Thank you for sending this through! We're pleased to inform you that we’ve received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Nikka
  7. AGENT2026-06-04 22:53:12¡ email/helpdeskINTERNAL
    RF #2338296NA / 389BB22927335 RF #2340796NA / 35876F2927337 RF #2343908NA / 1E80EA2927340 6/4/2026 #2338296NA 1E80EA2927340 Laura Fernandes SIDCOOCBOTS 1 R274589013295004 34921 6/4/2026 6/4/2026 #2338296NA 1E80EA2927340 Laura Fernandes SOFCOOTOPS 1 R274589013295004 34922 6/4/2026 6/4/2026 #2338296NA 1E80EA2927340 Laura Fernandes SOFCOOTOPM 1 R274589013295004 34923 6/4/2026 6/4/2026 #2338296NA 1E80EA2927340 Laura Fernandes SIDCOOCBOTM 1 R274589013295004 34924 6/4/2026 6/4/2026 #2340796NA 35876F2927337 Laura Fernandes SIDCOOABOTXS 1 R274589013295004 34925 6/4/2026 6/4/2026 #2340796NA 35876F2927337 Laura Fernandes SIDCOOCBOTXS 1 R274589013295004 34926 6/4/2026 6/4/2026 #2340796NA 35876F2927337 Laura Fernandes SOFCOOTOPM 2 R274589013295004 34927 6/4/2026 6/4/2026 #2343908NA 389BB22927335 Laura Fernandes SOFCOOTOPM 1 R274589013295004 34928 6/4/2026 6/4/2026 #2343908NA 389BB22927335 Laura Fernandes STACOOBBOTM 1 R274589013295004 34929 6/4/2026
  8. CUSTOMER2026-06-04 23:42:20¡ email/email
    Fantastic! Thanks so much for letting me know. Laura
  9. AGENT2026-06-08 01:49:42¡ email/helpdesk
    Hi Laura, You’re welcome! Should you have other queries/concerns, please do not hesitate to send us an email - Always happy to help! Have a lovely day! Kindest, Joan xx
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