Paula Adamcewicz · adamcewicz.paula@gmail.com · Gorgias #234416719
closed
Opened
7 Aug 2026, 22:54
Closed
7 Aug 2026, 22:54
Assignee
Katrina - Orders
trianglpotential legalchannel-email
No Open Doors contact is linked to this ticket.
AGENT2026-08-07 22:54:40· email/helpdesk
Hi Paula,
Thank you for your recent purchase. We have an update concerning your Triangl purchase.
Your parcel is at the FedEx location in WARSAW PL. However, we've been informed that they need your paperwork and clearance instructions to clear the parcel from your local customs.
Proof of payment
Reason for importation
Power of attorney
Importer declaration
Please contact FedEx at 801 420 420 or https://www.fedex.com/customer-support/en-pl to respond. You may use your tracking number 534900693423 as a reference.
Please do the above as soon as possible. Otherwise, your parcel may be returned to us.
Note: Once your parcel has been returned to our warehouse, we will process your refund for the item value, less a USD 20 administration fee.
Replies are sent through Open Doors, so they stay on the customer record.