49,998 tickets1-100

Re: New customer message on 26 July 2026 at 9:52 pm

Unknown · syrjaellen@gmail.com · Gorgias #232461362

closed
Opened
26 Jul 2026, 13:52
Closed
26 Jul 2026, 14:07
Assignee
Unassigned
customer caretrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-26 13:52:06· email/email
    You received a new message from your online store's contact form. Country Code: AU Reason For Contacting: general-enquiry Firstname: Ellen Lastname: Syrja Email: syrjaellen@gmail.com Phone: +61416971017 Ordernumber: Body: Hi, I was just about to purchase the 'Maia Tine Sparkle Brown Scoop Bikini Set', but it disappeared from the website while I was making my purchase. I would very much like to purchase this product and hope that we can find a solution to this. Thanks in advance!
  2. AGENT2026-07-26 13:57:54· email/helpdesk
    Hi Ellen! Welcome to TRIANGL Customer Care! Thank you for reaching out to us. I'm so sorry, this style has now been discontinued. We've phased out some styles and colors to make room for new collections and introduce a wider variety of designs. If you loved this style, you may like to explore the other colors that are still available. You can also browse our full swimwear collection here: https://triangl.com/collections/swimwear On the bright side, we've recently launched some gorgeous new styles, with even more exciting releases coming soon. We hope you'll find something you love! If you have any other questions, please don't hesitate to reply to this email or jump into the live chat on our website. Thank you for your understanding, and have a fab day! Kindest, Janis xx
  3. CUSTOMER2026-07-26 14:02:31· email/email
    Hi Janis, Thank you so much for your message and swift reply. Is there any way I can purchase the bikini, if you would happen to have any stock left over? This way you can get rid of discontinued stock (for full price) and I can purchase the item I had my heart set on. While I do like the other options on your website, I had my heart set on this one and was just about to purchase it as a birthday present for myself. I don't think the other colour options would suit my hair and skin tone as well. Thank you for your help.
  4. AGENT2026-07-26 14:07:32· email/helpdesk
    Hi Ellen, Thanks for getting back to us. I'm so sorry, this style has been discontinued. We’ve phased out some styles and colors to allow us to expand our collection and offer a more diverse range. Thank you for your understanding. If you have any other questions, please don't hesitate to reach out. Have a great day! Kindest, Janis xx
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