Re: Order 2343190NA

Dear Georgia, We have received your Exchange Request #1B6D4D2927855. We are eager to assist but unfortunately, the style you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-22 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2343190NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Dy

PENDING APPROVAL 2343190NA / 1B6D4D2927855 AOOS

Hi Georgia, Thank you for getting back to us and providing your exchange option. Fab choice! We are eager to assist but unfortunately, the PORTE Pink Geometric Bikini Bottom M / Standard / Cheeky you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. Rather than proceeding with a traditional exchange, we recommend placing a new order directly through our website for the complete set you would like. This is the best way to secure the items and sizes you need, as inventory can change quickly. To assist with your new purchase, we would be happy to provide a unique free shipping code that you can apply at checkout to waive the shipping fee. While this process involves placing a new order, it effectively functions as an exchange. Once your return is received and confirmed, we will issue a refund for the complete set being returned. This approach allows you to secure your preferred items right away without waiting for the return process to be completed first. If this works for you, you may: PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-23 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2343190NA We look forward to hearing back from you! Kindest, Reena

2343190NA / 1B6D4D2927855 / AOOS MICPOR2TOPM 51 / STAPOR2BBOTM 9

Hi Georgia, Thank you for getting back to us and sharing your new Order #2358733NA. We sincerely apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Your return for Order #2343190NA has been accepted. Please find your return instructions below, along with important information for Canadian customers regarding duties and taxes. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MAIA - EBONY BLACK M Top & M / Standard / Cheeky Bottom (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 1B6D4D2927855 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (Only for Canadian customers): Canada TRIANGL RETURNS Ottawa Logistics Fulfillment 1270 Humber Place Ottawa, ON K1B 0B4 Canada ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. • Duties/Taxes: To claim repayment of Duties & Taxes, please contact CBSA directly via https://www.cbsa-asfc.gc.ca/publications/forms-formulaires/b2g-eng.html. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

2343190NA / 1B6D4D2927855

Dear Georgia, Thank you for sending that through! We appreciate you providing us with a copy of the postage receipt. We will keep an eye on your returns and will process your request once we have received your order back in the warehouse. In the meantime, if we can help you with other things, please let us know. Have a great day and stay safe! Kindest, Gelou

RF 2343190NA / 1B6D4D2927855 ON HOLD | SD: 6/19/26 | TN: GD548563551CA

6/24/2026 2343190NA N/A Wei Tansley N/A 1 GD548563551CA MAIA- EBONY SCOOP BLACK TOP M 947 6/25/2026 6/24/2026 2343190NA N/A Wei Tansley N/A 1 GD548563551CA MAIA- EBONY SCOOP BLACK BOTTOM M 948 6/25/2026 2343190NA / 1B6D4D2927855