Hello,
I was wondering if I could do an exchange because all of my sizing was
wrong and I have ordered with you guys a lot before but these sizes did not
fit me.
AGENT2026-06-05 01:39:07· email/helpdesk
Dear Ella,
Thank you for following up, and we apologize for the delay in getting back to you. We appreciate your patience and understanding while we looked into this for you.
We love hearing from you and value your feedback.
We are sad to hear the sizing did not work out. We'd be happy to assist in exchanging the bikini for another size or style (of the same price as your original order)?
Before we continue with your request, can you please share the below details:
1. Order Number (if not available, full name, email or shipping address used to complete the order)
2. Style Name / Sizes you are returning
3. If exchanging, Style Name + Sizes (Style + Top/Bottom Sizes + Bottom Shape if applicable) you would like to exchange for
Once we have received the above details, we can then accommodate your request based on our exchanges/refunds policy which can be found here: https://triangl.com/a/returns (https://triangl.com/a/returns)
We will provide you with the return instructions once your request is confirmed.
Kindest,
Geelah
AGENT2026-06-12 01:42:37· email/helpdesk
Dear Ella,
I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your exchange request and wanted to kindly remind you that we’re awaiting your response to proceed further.
Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you.
Thank you for your attention to this matter, and we look forward to hearing from you soon.
Kindest,
Geelah
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