Mary Thurmon Ā· mthurmon9216@gmail.com Ā· Gorgias #224565220
closed
Opened
4 Jun 2026, 18:05
Closed
8 Jun 2026, 04:57
Assignee
Denise - Returns Team
returnsreturns_approvedtrianglvipchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-06-04 18:05:08Ā· email/email
Hello,
I would like to return two items from order no.
2343449NA. The following two items did not fit: MIMA - PINK CANDY VELVET Crop Bikini Set and ESTE - PANDA WHITE Neoprene Scoop Crop Bikini Set. Please let me know what to do to facilitate the return.
Mary Grace Thurmon
AGENT2026-06-08 04:57:30Ā· email/helpdesk
Dear Mary,
We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait.
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
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Items Approved for Refund:
MIMA - PINK CANDY VELVET Crop Bikini Top: XL
PINK CANDY VELVET Bikini Bottom: L / Minimal / Cheeky
ESTE - PANDA WHITE Neoprene Scoop Crop Bikini Top: XL
PANDA WHITE Neoprene Bikini Bottom: L Minimal Cheeky
(Send the 2 full sets and bags/pouches in their original plastic packaging.)
Return Authorization (RA) Number: 511A392932806
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
ā¢ Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
ā¢ Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Jetz