Re: Your TRIANGL Order #2402366NA

Dear Eva, Thank you for your recent purchase. We have an update concerning your TRIANGL Order #2402366NA. It appears that a system glitch caused your order to process incomplete and the details were missing from your order. We're so sorry for the inconvenience this has caused. Kindly confirm your preferred sizes and coverage: 1) MAIA - ALINA Pink Crochet Scoop Bikini Set https://triangl.com/products/maia-alina-pink-crochet-scoop-bikini-set | Top size: | Bottom size: | Bottom style (Minimal / Tie-side / Gathered): | Bottoms coverage (Cheeky / Cheekiest): 2) POPPY - BLUE TANGO Neoprene Balconette Bikini Set https://triangl.com/products/poppy-blue-tango-neoprene-balconette-bikini-set | Top size: | Bottom size: | Bottom style (Tie-side / Minimal): | Bottoms coverage (Cheeky / Cheekiest): Please reply at your earliest convenience so we can process the order as soon as possible. We appreciate your patience and understanding. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently.

Possible platform glitch. Missing details for MAIA - ALINA & POPPY - BLUE TANGO. Please create MO for the complete order. Thank you. x

Dear Eva, Thank you for getting back to us. We’ve checked our system, but we weren’t able to locate the separate order under the email address you’re currently contacting us from. Could you please provide us with the order number and/or the email address used to place the separate order? Once we have those details, we’ll be happy to look into it further and assist with the cancellation request. Thank you for your help and we look forward to hearing from you. If you have any other questions or concerns about your order, please reach out to us anytime and we’ll be happy to assist. For follow-ups, we kindly ask that you include all of your questions in one email so we can address them efficiently. Kindest, Katrina x

SIDJAD2CBOTS - has gone OOS. Checking with Ms. Yvonne. Thank you. x

Draft Order #D79366 created. Thank you. x

Dear Eva, Thank you for getting back to us. Upon reprocessing your order, we found out that we have received many orders for the JADED GREEN Neoprene Bikini Bottoms in S / Tie-side / Cheekiest and have since run out of stock. We're in the process of securing more but the ETA for this style is still to be determined. We're so sorry for the inconvenience this has caused you. We might have an ETA within the next 2 - 3 days. Are you willing to wait for an update from us then? Please let us know. Alternatively, we have the following styles available for the JADED GREEN Neoprene Bikini Bottom in S. Would you like to replace your item with one of these instead? 1) JADED GREEN Neoprene Bikini Bottoms in S / Standard / Cheekiest, or 2) JADED GREEN Neoprene Bikini Bottoms in S / Tie-side / Cheeky Additionally, please be informed that we don’t offer a tie-side style for the POPPY - BLUE TANGO Neoprene Balconette Bikini Set. Therefore, the BLUE TANGO Neoprene Bikini Bottoms will default to S / Standard / Cheekiest. Please let us know how you wish to proceed with the JADED GREEN Neoprene Bikini Bottoms. We look forward to your response. If you have any other questions or concerns about your order, please reach out to us anytime and we’ll be happy to assist. For follow-ups, we kindly ask that you include all of your questions in one email so we can address them efficiently. Kindest, Katrina x

SIDJAD2CBOTS - has gone OOS. Alternative style suggested. Awaiting response. Draft Order #D79366 created. Thank you. x

Hi Eva, Thank you for getting back to us. It's Bernadette from Triangl's Orders team again with an update for you about your order #2402366NA. We removed your original order from our system but do not panic! We created a new one with your preferences. Your new order number is #2403838NA and it is for the following: MAIA - JADED GREEN Neoprene Crop Bikini in S top / S Standard Cheekiest bottom MAIA - ALINA Pink Crochet Scoop Bikini in S top / S Tie-side Cheekiest bottom POPPY - BLUE TANGO Neoprene Balconette Bikini in S top / S Standard Cheekiest bottom Take note that the change will be manually processed so our system will not be able to capture it in the summary of the Shipping Confirmation email that will be sent to you. Do not panic though! Your order has been updated – as promised! – just as you requested. A Shipping Confirmation email will be sent to you with your order's tracking information as soon as it's shipped. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Bernadette x