CUSTOMER2026-05-31 07:06:11· email/email
Hi there,
Thanks so much.
I'd like to exchange both the bikini tops to a Size S;
So the Sofi - Azure Sparkle Halter Bikini Top, and the Panda White Neoprene Scoop Crop bikini top.
AGENT2026-06-02 03:53:02· email/helpdesk
Hi Jaimie-Beth,
Thank you so much for your patience, and we sincerely apologize for the delay in getting back to you. We understand how frustrating delays can be, and we truly appreciate you taking the time to follow up with us.
Your concern has been forwarded to us from Live Chat team, happy to help!
We are confirming your exchange request and have approved the exchange for the following items:
Returning:
ESTE - PANDA WHITE Neoprene Scoop Crop Bikini Top M
SOFI - AZURE SPARKLE Halter Bikini Top M
(Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.)
Exchanging For:
ESTE - PANDA WHITE Neoprene Scoop Crop Bikini Top S
SOFI - AZURE SPARKLE Halter Bikini Top S
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: 5A35E02928386
⸻
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸻
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸻
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸻
Return Address (Only for UK customers):
United Kingdom
TRIANGL RETURNS
Expand Talent
42 Swan Meadow
Warwick
CV34 6HZ
United Kingdom
⸻
Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸻
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Geelah
AGENT2026-06-02 03:53:19· email/helpdeskINTERNAL
#2343999NA 5A35E02928386
ESTPAN2TOPS 95
SOFAZU2TOPS 92
RT https://triangl.gorgias.com/app/views/1073535/223731002
CUSTOMER2026-06-04 13:55:19· email/email
Thanks so much.
Please find attached proof of postage. It's Tracked 48, so should hopefully be with you soon.
AGENT2026-06-08 07:15:56· email/helpdesk
Dear Jaimie-Beth,
Thanks for sending this through!
We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days.
If you need any further assistance, feel free to reach out—we’re happy to help!
Kindest,
Ja
AGENT2026-06-08 07:16:50· email/helpdeskINTERNAL
2343999NA / 5A35E02928386
Processed: Jun-8-26
New Order #2357043NA
SD: Jun-4-26
ADD: Jun-6-26
TN: 0213DE7301120146
AGENT2026-06-09 09:02:59· email/helpdeskINTERNAL
6/6/2026 2343999NA N/A Jaimie-Beth Geraghty ESTPAN2TOPM 1 0213DE7301120146 No Visible Damage 1183 6/8/2026
6/6/2026 2343999NA N/A Jaimie-Beth Geraghty SOFAZU2TOPM 1 0213DE7301120146 No Visible Damage 1184 6/8/2026