CUSTOMER2026-08-08 02:00:54路 chat/gorgias_chat
it keeps removing things from my cart when i go to checkout
AI_AGENT2026-08-08 02:01:12路 chat/api
Hi, welcome to TRIANGL! I鈥檓 sorry your cart keeps changing when you try to check out. What error message are you seeing?
CUSTOMER2026-08-08 02:01:33路 chat/gorgias_chat
no error message it just removed half my cart when i checkout
AI_AGENT2026-08-08 02:01:50路 chat/api
I鈥檓 sorry, Brooke, that half your cart disappeared at checkout. Since there鈥檚 no error message, please try a different browser, clear your cache and cookies, or use another device. Also check your internet connection. If the items still disappear after that, let me know and I鈥檒l connect you with a team member who can investigate.
CUSTOMER2026-08-08 02:03:40路 chat/gorgias_chat
it still keeps deleting
AI_AGENT2026-08-08 02:03:53路 chat/api
I鈥檓 sorry, Brooke, that it鈥檚 still deleting items from your cart. Since the troubleshooting hasn鈥檛 fixed it, I鈥檓 passing your request to our team. A person will follow up, and the expected wait is 1 minute. Thanks for your message! Let me connect you with one of our team members who can help you with this.
Please hold on for a moment while I transfer the chat.
AGENT2026-08-08 02:04:25路 chat/helpdesk
Hi!
AGENT2026-08-08 02:04:36路 chat/helpdesk
You're now connected to a live agent. I'm Jenina, and I鈥檒l be assisting you from here on!
CUSTOMER2026-08-08 02:05:22路 chat/gorgias_chat
it keeps deleting half my cart when i go to checkout
CUSTOMER2026-08-08 02:06:38路 chat/gorgias_chat
hello
CUSTOMER2026-08-08 02:07:07路 chat/gorgias_chat
i had five and when i checkout there鈥檚 only three
AGENT2026-08-08 02:07:42路 chat/helpdesk
Sorry to know that you're having trouble checking out.
CUSTOMER2026-08-08 02:07:46路 chat/gorgias_chat
you should just gift me the last two items since i am loyal
CUSTOMER2026-08-08 02:08:13路 chat/gorgias_chat
my profile doesn鈥檛 even show half my bathing suits
AGENT2026-08-08 02:08:19路 chat/helpdesk
I recommend clearing your browser鈥檚 cache and cookies, then trying again. You may also try using a different browser.
AGENT2026-08-08 02:09:19路 chat/helpdesk
I'm afraid, we do not offer free bikinis.
CUSTOMER2026-08-08 02:11:12路 chat/gorgias_chat
you should start for loyal customers now i don鈥檛 even want to buy the bathing suits bc it deleted them
CUSTOMER2026-08-08 02:11:45路 chat/gorgias_chat
the person who won the last giveaway owned non triangl bathing suits
AGENT2026-08-08 02:11:47路 chat/helpdesk
I'll be sure to forward your suggestion to our team, Brooke.
AGENT2026-08-08 02:12:48路 chat/helpdesk
I see. Our giveaways are fair, and everyone has a chance to win.
AGENT2026-08-08 02:12:59路 chat/helpdesk
Can I help you with anything else?
CUSTOMER2026-08-08 02:13:29路 chat/gorgias_chat
if you do giveaways for fake fans you should do giveaways to real ones
CUSTOMER2026-08-08 02:13:39路 chat/gorgias_chat
no thanks have a good night
AGENT2026-08-08 02:15:16路 chat/helpdesk
We completely understand your frustration!
AGENT2026-08-08 02:15:23路 chat/helpdesk
We always appreciate the support from our genuine TRIANGL community and are sorry if the giveaway experience was disappointing. We鈥檒l definitely take your feedback on board.
AGENT2026-08-08 02:15:33路 chat/helpdesk
If you need help with anything, please chat with us again anytime! Have a good one! x